Somtochukwu Eneje
Lawnside,New Jersey
Summary
Knowledgeable and dedicated customer service professional with extensive experience. Solid team player with an outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Goal-driven Dental Intern accomplished at instructing patients on proper oral and dental hygiene techniques. Well-versed. Adept at routinely performing oral examinations, restorations and extractions. Organized and detail-oriented with flexible availability, including weekends and evenings.
Seasoned Digital marketer with 1 year success in creating on-brand marketing content for existing and new social media platforms. Accomplished in evaluating analytics and marketing campaign results to adjust strategies and achieve goals. Proficient in social media monitoring and management tools.
Overview
2
2
years of professional experience
Work History
Digital Marketer
Farm Park Kids
East Norriton, PA
05.2022 - Current
- Managed marketing campaigns to cultivate brand awareness and drive website traffic.
- Drove email acquisition and marketing campaigns to support key business initiatives across account management, new business development and customer experience.
- Spearheaded client meetings to determine project needs and professional requirements and identify correct course of action enhance client success.
- Administered marketing calendar and posted new content to coincide with new product and service releases.
Customer Service Associate
Eephees Kitchen
Voorhees Township, NJ
01.2022 - Current
- Customer service, relations and retail reception
- Developed and actualized customer service initiatives to decrease wait times.
- Demonstrated items to customers and created customer awareness, interest and sales.
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
- Informed customers about special promotions and provided detailed information for various products.
- Inventory management.
Dental Intern
Farm Park Pediatric Dentistry
East Norriton, PA
05.2022 - 07.2022
- Provided dental instruments for dentist by sterilizing and delivering instruments to treatment room.
- Maintained proper operation of dental equipment by completing regular preventive maintenance.
- Protected patients and employees by adhering to infection control policies and protocols.
- Prepared treatment rooms for patients by following prescribed protocols and procedures.
- Removed old fillings and replaced with more modern, tooth-colored alternatives.
- Directed staff handling patients' cleanings and support work for more advanced procedures.
Camp Counselor
Glorious Light Christian Ministries
Paulsboro, NJ
06.2021 - 06.2022
- Taught campers outdoor-focused skills such as kayaking and rappelling to increase campers' self-reliance and confidence.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Developed age-appropriate arts and crafts activities to encourage campers' artistic skills development and creative expression.
- Supervised pre-planned field trips and followed established safety guidelines to minimize campers' accident and injury risks.
Education
Associate of Science - Biological And Physical Sciences
Camden County College
Blackwood, NJ05.2022
Skills
- Building Customer Trust and Loyalty
- Customer Data Confidentiality
- POS Systems and Ordering Platforms
- Issue and Complaint Resolution
- Upbeat and Positive Personality
- Removable Appliance Cleaning
- Dental Appliance Fittings
- Hygiene Practices
- Digital Radiology Software
- Documenting Patient History
- Exceptional Written Communication Skills
- First Aid
- Computer Proficiency
- Activity Planning and Coordination
- Customer and Service-Oriented
- Friendly, Positive Attitude
- Positive Reinforcement
- Time Management
- Teamwork and Collaboration
- Life Skills Development
Timeline
Digital Marketer
Farm Park Kids
05.2022 - Current
Dental Intern
Farm Park Pediatric Dentistry
05.2022 - 07.2022
Customer Service Associate
Eephees Kitchen
01.2022 - Current
Camp Counselor
Glorious Light Christian Ministries
06.2021 - 06.2022
Associate of Science - Biological And Physical Sciences
Camden County College
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