SONA ZAHEDI
San Jose,CA
Summary
Experienced salesperson with a demonstrated history of working in the luxury industry, while building and maintaining successful relationships with high profile clients.
Overview
8
8
years of professional experience
Work History
Sales Advisor
Cartier
08.2022 - Current
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Developed long-lasting client relationships by providing exceptional customer service.
- Collaborated with team members to achieve monthly sales goals and improve overall performance.
- Assisted customers with after-sales support, resolving issues quickly and maintaining high satisfaction levels.
- Created customized solutions for clients'' unique needs, resulting in enhanced customer loyalty.
- Contributed to a positive work environment by mentoring junior staff members on best practices in salesmanship, fostering a culture of continuous improvement.
- Increased sales by establishing rapport with customers and identifying their needs.
- Conducted regular follow-ups with clients, ensuring continued satisfaction and generating future business opportunities.
CLIENT ADVISOR
GUCCI
02.2021 - 08.2022
- Contributed to company growth by identifying new business opportunities and cross-selling services.
- Developed strong rapport with clients through active listening and empathetic understanding of their goals and concerns.
- Strengthened client relationships through regular communication and proactive follow-up on inquiries.
Sales Associate
BURBERRY
01.2018 - 02.2021
SALES SUPERVISOR
MICHAEL KORS
08.2016 - 01.2018
Education
BACHELOR OF ARTS - ANTHROPOLOGY -
CALIFORNIA STATE UNIVERSITY, NORTHRIDGE
05.2018
Skills
- ESTABLISHING STRONG RELATIONSHIPS WITH HIGH PROFILE CLIENTS
- EXPERT IN STYLING AND FASHION TRENDS
- CONSISTENTLY ACHIEVING INDIVIDUAL SALES AND KPI'S
- BILINGUAL IN FARSI
References
AVAILABLE UPON REQUEST
Timeline
Sales Advisor
Cartier
08.2022 - Current
CLIENT ADVISOR
GUCCI
02.2021 - 08.2022
Sales Associate
BURBERRY
01.2018 - 02.2021
SALES SUPERVISOR
MICHAEL KORS
08.2016 - 01.2018
BACHELOR OF ARTS - ANTHROPOLOGY -
CALIFORNIA STATE UNIVERSITY, NORTHRIDGE