Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sonai Womack

Virginia Beach,VA

Summary

Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.

Attentive Babysitter with background caring for multiple children simultaneously. Positive role model focused on supporting development and teaching new skills. Certified in first aid and CPR with dedication to creating safe, inclusive and engaging learning environments for all children.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Cashier

Rue 21
07.2019 - 06.2020
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Customer Service Cashier

Walmart
08.2020 - 05.2022
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Streamlined the checkout process for faster service and improved customer experience.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
  • Collaborated with team members to ensure smooth operations during peak hours.
  • Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.

Pharmacy Technician

Walmart
01.2023 - Current
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Streamlined prescription processing with accurate data entry and verification of patient information.
  • Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
  • Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
  • Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients'' behalf.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Entered and processed patients' prescriptions into internal system.
  • Counted and labeled prescriptions with correct item and quantity.
  • Stocked, labeled, and inventoried medication to keep accurate records.

Logistics Specialist

Army National Gaurd
03.2022 - Current
  • Improved supply chain efficiency by implementing new software and monitoring systems.
  • Managed inventory levels for optimal cost savings and
  • Conducted comprehensive audits of logistics processes to identify areas for improvement and cost reduction opportunities.

Education

Associate of Science - ADN

ECPI University
Virginia Beach, VA
06.2025

High School Diploma -

Princess Anne High School
Virginia Beach, VA
06.2022

Skills

  • Insurance Billing
  • Supply Restocking
  • Prescription Filling
  • Drug Safety
  • Child Supervision
  • Managing Routines
  • Critical Thinking
  • Resource Management
  • Patient Confidentiality
  • Interpersonal skills
  • First aid and CPR
  • Adaptable and flexible
  • Multitasking capabilities
  • Incident Reporting
  • COVID-19 Safety Policies
  • Patient Care
  • Verbal and Written Communication Skills

Certification

BLS Certified - American Heart Association

Timeline

Pharmacy Technician

Walmart
01.2023 - Current

Logistics Specialist

Army National Gaurd
03.2022 - Current

Customer Service Cashier

Walmart
08.2020 - 05.2022

Cashier

Rue 21
07.2019 - 06.2020

Associate of Science - ADN

ECPI University

High School Diploma -

Princess Anne High School

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Sonai Womack