Sonali Patel
Burlington,ON
Summary
Highly-motivated Recruiter with 2 years of experience in a high-volume staffing agency environment. Expertise in full recruitment cycle including sourcing, evaluating, and placing top-tier Financial and Insurance professionals across diverse roles in Canada, ranging from Entry to Senior level. Adept at cultivating relationships with both clients and candidates, ensuring successful matches that meet client needs and drive business growth.
Overview
8
8
years of professional experience
Work History
Senior Recruiter
TEKsystems
Mississauga, ON
09.2023 - Current
- Sourced and screened potential candidates for open positions related to financial services and insurance (entry to senior level).
- Exceeded performance metrics on a weekly basis, increasing company revenue by approx. $600,000 annually
- Maintained Applicant Tracking System records of all applicants.
- Assisted in onboarding of new hires by providing orientation materials and training sessions.
- Provided ongoing support throughout the entire recruitment life cycle processes.
- Conducted in-depth interviews with top candidates to assess skills and fit.
- Coordinated background checks on successful candidates prior to offer acceptance.
- Reviewed resumes, conducted phone screens, and managed candidate pipelines.
- Developed and maintained strong relationships with hiring managers across departments.
- Organized and led high volume recruitment ramps, supporting junior to senior recruiters on best practices and tools.
Talent Sourcer (Lead)
Aston Carter
Mississauga, ON
11.2022 - 09.2023
- Sourced and screened qualified candidates for open positions utilizing a variety of online resources including job boards, social media sites, and professional networks.
- Developed relationships with potential candidates through phone screens and email correspondence.
- Conducted research to identify new sources of passive talent.
- Assisted in the development of recruitment strategies to build a pipeline of prospective candidates.
- Collaborated closely with hiring managers to understand position requirements and determine ideal candidate profiles.
- Organized and attended recruiting events such as career fairs, college visits, networking events.
Senior Service Advisor
Aritzia
Burlington, ON
07.2021 - 11.2022
- Effectively managed a team of 12 service advisors, monitored staff performance and addressed issues
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training
- Recruited and hired qualified candidates to fill open positions
- Resolved customer grievances consistently via inbound/outbound calls, emails and in-person
- Resolved escalated client issues based on thorough investigations of concerns
- Avoided revenue losses with diligent attention to customers' needs and complaints
- Completed administrative duties such as updating client profiles, inspecting weekly sales reports, order maintenance, and store maintenance
- Ensured the team maintained compliance with specifications, standards, and requirements by inspecting completed work
Human Resources Assistant (Internship)
Courtyard By Marriott
Mississauga, ON
03.2018 - 08.2019
- Assisted the HR team in onboarding new employees, facilitating the completion of required paperwork and conducting orientations to ensure a smooth integration into the hotel’s workforce
- Supported the recruitment process by posting job openings, reviewing resumes, and coordinating interview schedules, resulting in the successful hiring of qualified candidates
- Maintained accurate employee records in the HRIS, ensuring up-to-date information related to personal details, benefits and training
Education
Bachelor of Arts - Psychology
University of Guelph
Guelph, ON02.2022
CHRP
Sheridan College
Mississauga, ONSkills
- Salesforce
- Indeed
- HRIS
- ATS
- MS Office Suite
- Full-cycle Recruitment
- Written and Verbal Communication Skills
- Organizational Skills
- Team Collaboration
- Adaptability
- Customer Service
- Detail-Oriented
Timeline
Senior Recruiter
TEKsystems
09.2023 - Current
Talent Sourcer (Lead)
Aston Carter
11.2022 - 09.2023
Senior Service Advisor
Aritzia
07.2021 - 11.2022
Human Resources Assistant (Internship)
Courtyard By Marriott
03.2018 - 08.2019
Bachelor of Arts - Psychology
University of Guelph
CHRP
Sheridan College