Sondos Alkhraisha
Doha
Summary
Communications Engineer, Microsoft Certified Trainer with over 7 years of experience in the field of Information and Communication Technology (ICT). Throughout my career, I have held various roles including Quality System Engineer, Software Trainer, Innovator, and IT Technician, honing my abilities in training, development, and implementation. My strong organizational skills, team collaboration skills, attention to detail, and efficient work ethic have allowed me to make a positive impact in the education technology sector, improving the community. I am a results-driven individual who thrives in challenging and dynamic environments, and I am passionate about working in organizations that offer opportunities for growth and hold the potential for greatness.
Overview
10
10
years of professional experience
1
1
Certification
Work History
IT Technician
11.2019 - Current
Microsoft Certified Trainer
02.2017 - Current
- Certified Microsoft Trainer trained more than 200 students online for different IT courses.
Software Trainer
Smart Management IT Solutions
10.2018 - 09.2019
- Develops and executes training plans, training materials, and classes, schedules classes in facilities, and provides software instruction to the organization’s employees
- Review results and trainee feedback to improve materials and classes, as well as identify and develop additional software training opportunities.
Quality System Engineer
Bothar Boring & Tunnelling Operations LLC
03.2016 - 09.2018
- Create & Maintain Quality System Compliance
- Manage Contracts with the Audit body
- Drive Quality Initiative Throughout the organization
- Manage internal audit process, lead 3rd party assessments & communication results, Drive Quality Initiative Throughout organization
- Implement continual improvement activities to enhance the quality system
- Oversee management review
- Act as liaison between facilities, management, and audit bodies
- Coordinates customer satisfaction surveys
- Facilitate the organization’s document control system
- Monitor the organization’s Corrective Action System
- Customer MRB submittals and Process Qualification submittals
- Contract Review
- Customer complaints, corrective actions, etc
- Responsible for adherence to all safety policies, practices, and procedures
- Supervises Final Inspection and audits hourly employees
- Attendance/Reliability
- Any Other Duties Assigned
- Interface with customer source inspectors and quality auditors.
Cyber Security Intern
ICTQatar “QCERT”
02.2014 - 08.2014
- Internship at ICTQatar “QCERT”
- Studied (CISSP) to be a Certified Information Systems Security Professional
- Under general supervision
- Learned how to operate all aspects of Information Systems, data availability, integrity, authentication, confidentiality, and non-repudiation
- Implement and monitor security measures for communication systems and networks
- Implement the security measures for data network, how to operate Network Intrusion Detection and Forensics and handle incidents in Information Systems security
- Write and Develop Android Awareness Security Tips, this app gives user different tips in 12 categories how to secure him /herself from hacking or any security risk he/she might face
- App gives user daily tips he/she can share it in different social media, user can rate the app and challenge his/her knowledge in IT security by taking quiz of 25 different questions.
Education
Bachelor’s Degree in Communications Engineering -
Yarmouk University
Irbid, Jordan01.2015
Skills
- Python
- Java
- JavaScript
- C#
- C
- HTML/CSS
- PHP
- Linux
- Mac OS
- Windows OS
- Apple IOS
- Android IOS
- MySQL
- Oracle 10g
- SQLite
Certification
- 2023 Microsoft 365 Certified: Administrator Expert, 2023
- 2023 Microsoft Certified: Azure Administrator Associate, E47526-2EJ611, 2023
- 2023 Microsoft Certified: Azure Solutions Architect Expert, 4227A5-7A9730, 2023
- 2023 Microsoft Certified: Azure Security Engineer Associate, 899E50-8P55CB, 2023
- 2023 Microsoft 365 Certified: Enterprise Administrator Expert, 2023
- 2022 CEH V12 Certified Ethical Hacker, ECC0275198463, 2022
- 2019 Microsoft Certified Solution Expert: Cloud Platform and Infrastructure, 2019
- 2017 Certified Project Management Professional (PMP), 2017
- 2017 Certified CCNA 200-125, 2017
- 2017 Microsoft Certified Trainer, G002-2550, 2017
- 2017 MCSA Microsoft Certified Associate, G000-2937, 2017
- 2017 MCP Microsoft Certified Professional, F989-9484, 2017
- 2016 IRCA ISO 9001: 2015 Internal Auditor, 10282, 2016
- 2012 Certified Neuro Linguistic Programming (NLP) Diploma, 3116, 2012
- 2012 Certified Android Application Development, 6213204021, 2012
Accomplishments
- Winner of First Place of Ooredoo 5G Hackathon in EdTech Sector 2020.
- Winner of Second Place of Idea Camp 2019 in QITCOM.
- I am proud to have made a positive impact from my innovations.
Languages
Arabic
English
Spanish
References
- Professor Asem Al-Zoubi, +962 2 7211111, asem@yu.edu.jo
- Maryam Abdulla Al-Sunaidi, +974 44993601, malsunaidi@ict.gov.qa
- Ahmed Elbestawy, +974 66816641, ahmed.elbestawy@botharboring.com
- Dala AlDosari, +974 55875303, d.al-dosari1810@education.qa
Timeline
IT Technician
11.2019 - Current
Software Trainer
Smart Management IT Solutions
10.2018 - 09.2019
Microsoft Certified Trainer
02.2017 - Current
Quality System Engineer
Bothar Boring & Tunnelling Operations LLC
03.2016 - 09.2018
Cyber Security Intern
ICTQatar “QCERT”
02.2014 - 08.2014
Bachelor’s Degree in Communications Engineering -
Yarmouk University
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