Sondra Cunningham
Freeland,MI
Summary
Experienced Hospice Liaison with Compassus Hospice, at Ascension St. Mary's with 20 yrs of hospice experience ranging from Case Management to Administrator. Highly focused on providing leadership and clinical expertise while driven to exceed goals and quality outcomes.
Overview
20
20
years of professional experience
Work History
Hospice Clinical Liaison
Compassus Hospice
Saginaw, MI
12.2021 - Current
- Educated patients and family members about disease processes, treatment plans, medications, and follow-up care instructions.
- Maintained communication with referral sources regarding new admissions, discharges, changes in condition or treatments.
- Participated in multidisciplinary team meetings to discuss cases and develop individualized treatment plans for patients.
- Facilitated relationships between medical staff members from different departments within the hospital system.
- Collaborated with physicians, nurses, and other health professionals in providing quality patient care.
- Ensured regulatory compliance with state and federal regulations related to patient care.
On Call Hospice RN
Residential Hospice
Lapeer, MI
05.2020 - 12.2021
- Provided direct nursing care to patients after hours, including administering medications, wound care, and IV therapy.
- Collaborated with physicians in developing patient-specific treatment plans.
- Provided emotional support to families facing difficult decisions about a loved one's care.
- Monitored vital signs, such as blood pressure, temperature, respiration rate, pulse rate and weight.
Hospice Administrator
Grace Hospice LLC
Bay City, MI
02.2018 - 02.2020
- Created presentations using Microsoft PowerPoint for Executive Management team members.
- Researched and developed administrative policies, procedures and guidelines to facilitate operations.
- Executive Team strategic planning and budget planning
- Responsible for monthly monitoring of financial results, variance reporting and action plans to meet established budget objectives
- Oversight and management of marketing team conducting weekly marketing meeting with the marketing team
Hospice Clinical Manager
Mid-Michigan Health System
Midland, MI
01.2016 - 02.2017
- Created and implemented quality assurance programs to ensure patient safety and satisfaction.
- Supervised staff in the delivery of patient care services.
- Facilitated communication between medical personnel, patients and their families.
- Managed daily operations including staffing levels, budgeting, scheduling and resource allocation.
Hospice Administrator
Home & Hospice Advantage
Bay City, MI
01.2010 - 08.2015
- Assisted with budget preparation by collecting financial data from departments heads.
- Responded promptly to customer complaints in a professional manner.
- Maintained positive working relationship with fellow staff and management.
- Worked closely with human resources to support employee management and organizational planning.
- Worked with HR on staffing, including hiring, firing, orientating and evaluating staff
Hospice Registered Nurse Case Manager
Heartland Hospice
West Branc, MI
07.2004 - 01.2010
- Assessed patients' physical and psychological needs, developed individualized care plans, and monitored progress in meeting goals.
- Coordinated with interdisciplinary team members to ensure quality care for all patients.
- Performed initial assessments of new patients to determine hospice eligibility.
- Participated in planning meetings with staff from multiple agencies to facilitate smooth transitions for hospice patients.
- Collaborated closely with physicians and other healthcare providers to coordinate comprehensive patient care.
Education
Associate of Science - Nursing
Oakland Community College
Bloomfield Hills, MI01-2004
Skills
- Team Liaison between St Mary's Ascension staff and Compassus Hospice
- Budgeting and Finance
- Establishes and maintains Professional Relationships
- Goal Orientated
- Customer Service
- Empowers high performing team members
Timeline
Hospice Clinical Liaison
Compassus Hospice
12.2021 - Current
On Call Hospice RN
Residential Hospice
05.2020 - 12.2021
Hospice Administrator
Grace Hospice LLC
02.2018 - 02.2020
Hospice Clinical Manager
Mid-Michigan Health System
01.2016 - 02.2017
Hospice Administrator
Home & Hospice Advantage
01.2010 - 08.2015
Hospice Registered Nurse Case Manager
Heartland Hospice
07.2004 - 01.2010
Associate of Science - Nursing
Oakland Community College
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