Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Angela Sheridan

IRONTON,OH

Summary

Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Hospice Clinical Liaison

Heartland Hospice
08.2023 - Current

• To ensure the intake and referral processes are performed effectively and timely to meet the needs of patients, families, referral sources, and the organization.

• Completes the admission process on referred patients.

• Develops and maintains professional, dependable and effective relationships with intake referral sources, contracted facilities, patients and families, new business/referral sources, and hospice team members.

• Assists organization with community awareness and education opportunities.

RN Case Manager / Clinical Nurse Liaison

Community Hospice And Palliative Care
06.2023 - 08.2023
  • Managed support services and fostered communication among social workers, therapists, hospital staff, and patients.
  • Educated patients and caregivers on healthcare protocols and processes.
  • Collaborated with healthcare leaders and physicians to support and offer resources in performance of duties to maintain high-quality and efficient patient care.
  • Implemented aspects of patient care under physician orders and sought clarification when needed to promote safety, quality and cost-efficient care.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
  • Effectively communicated with physicians regarding patient needs, performance, medications and changes.
  • Completed initial assessments of patients and family to determine and address individual home care needs. ·
  • Created individualized care plans based on nursing diagnosis and incorporated appropriate nursing methods to achieve positive outcomes.

RN Case Manager - Travel Contract

Capital Caring Health Hospice
08.2022 - 05.2023
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
  • Performed evaluations on consistent basis to address changes in patient needs, conditions and medications, altering care plans when required.
  • Coordinated with interdisciplinary professionals to develop plans of care, administer tests and monitor patient status.
  • Completed initial assessments of patients and family to determine and address individual home care needs. ·
  • Conducted regular re-evaluations to address changes in needs and conditions, introducing revisions to care plans.
  • Created individualized care plans based on nursing diagnosis and incorporated appropriate nursing methods to achieve positive outcomes.
  • Worked with suppliers and vendors on provision of medical equipment, items and services.
  • Effectively communicated with physicians regarding patient needs, performance, medications and changes.
  • Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
  • Responded promptly and professionally to patient questions and concerns.
  • Authored initial assessments of patients and family to develop plans for individual home care needs.
  • Participated in on-call rotations to deliver after-hours care.
  • Administered medications and treatments as prescribed by physicians.

RN Case Manager - Travel Contract

Aurora Health Care Hospice
08.2020 - 11.2020
  • See Above

RN Case Manager - Travel Contract

Visiting Nurse And Hospice Of VT/NH
06.2019 - 06.2020
  • See Above

RN Case Manager

Humana Senior Bridge
07.2014 - 04.2019
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
  • Effectively communicated with physicians regarding patient needs, performance, medications and changes.
  • Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
  • Responded promptly and professionally to patient questions and concerns.

RN Clinical Coordinator /Clinical Nurse Liaison

Community Hospice And Palliative Care
06.2005 - 06.2014
  • Provided leadership for all Homecare Hospice team members to ensure patients assignments and all home care services were delivered in a timely manner.
  • Facilitated team meetings, participated in performance improvement committees, and completed annual employee performance evaluations.
  • Performed direct patient care responsibilities as needed.
  • Worked closely with contracted nursing facility's, physicians offices, and acute care hospitals to facilitate services which supported patients and families through the transition process into Hospice care.
  • Educated healthcare providers as well as patients and families, enabling a better understanding of Hospice care and healthcare options.
  • Collaborated with healthcare facilities, physicians, staff, and contracted vendors to facilitate discharge planning and transition to Hospice care.

RN Staff Nurse

Tri State Radiation Oncology
06.2004 - 06.2005
  • Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
  • Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
  • Effectively prioritized assignments, executing care based on each patient's relative condition and delegating tasks to available personnel deliver safe and efficient care.
  • Assessed physical, psychological, physiologic, and cognitive status of patients.
  • Identified patient care requirements by establishing personal rapport with patients and families.

RN Case Manager

Community Hospice And Palliative Care
06.1998 - 06.2004
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
  • Effectively communicated with physicians regarding patient needs, performance, medications and changes.
  • Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
  • Responded promptly and professionally to patient questions and concerns.
  • Coordinated with interdisciplinary professionals to develop plans of care, administer tests and monitor patient status.
  • Completed initial assessments of patients and family to determine and address individual home care needs. ·
  • Conducted regular re-evaluations to address changes in needs and conditions, introducing revisions to care plans.
  • Created individualized care plans based on nursing diagnosis and incorporated appropriate nursing methods to achieve positive outcomes.
  • Worked with suppliers and vendors on provision of medical equipment, items and services.
  • Participated in on-call rotations to deliver after-hours care.

LPN

Community Hospice And Palliative Care
08.1995 - 06.1998
  • Documented accurate and complete patient information to address patient problems and expected outcomes.
  • Performed routine evaluations of each patient's status, needs, and preferences.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Delivered updates in patient status to charge nurse, recording changes in medical records.
  • Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
  • Administered medications and injections to patients.
  • Delivered emotional support to patients and families during challenging times.

Education

Associate of Science - Nursing

University Rio Grande
Rio Grande
06.1998

No Degree - Licensed Practical Nurse

Lawrence County Joint Vocational School
Chesapeake
07.1995

Skills

  • Patient Assessments
  • Direct Patient Care
  • Staff Training
  • EMR Systems
  • Home Visits
  • Hospice Education
  • Hospice and Palliative Care
  • Medication Side Effect Knowledge
  • Medicare Regulation
  • Patient and Family Advocacy
  • Medication Administration
  • Team Coordination

Certification

  • Certified BLS, AHA - Exp. 06/2026

Timeline

Hospice Clinical Liaison

Heartland Hospice
08.2023 - Current

RN Case Manager / Clinical Nurse Liaison

Community Hospice And Palliative Care
06.2023 - 08.2023

RN Case Manager - Travel Contract

Capital Caring Health Hospice
08.2022 - 05.2023

RN Case Manager - Travel Contract

Aurora Health Care Hospice
08.2020 - 11.2020

RN Case Manager - Travel Contract

Visiting Nurse And Hospice Of VT/NH
06.2019 - 06.2020

RN Case Manager

Humana Senior Bridge
07.2014 - 04.2019

RN Clinical Coordinator /Clinical Nurse Liaison

Community Hospice And Palliative Care
06.2005 - 06.2014

RN Staff Nurse

Tri State Radiation Oncology
06.2004 - 06.2005

RN Case Manager

Community Hospice And Palliative Care
06.1998 - 06.2004

LPN

Community Hospice And Palliative Care
08.1995 - 06.1998

Associate of Science - Nursing

University Rio Grande

No Degree - Licensed Practical Nurse

Lawrence County Joint Vocational School