Song Her
Mcdonald's
Fresno,CA
10
years of professional experience
1
Certification
2
Languages
Self-motivated, detail-oriented individual with exceptional social skills, communication abilities, and customer service background. Seeking to earn new valuable work experience, expand networking and communication skills, and contribute to company success.
Work History
Fast Food Crew Member
6 Years 7 Months- Managed multiple orders during busy shifts, ensuring quality and service standards were consistently met
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments
- Ensured cleanliness and organization of work areas, supporting a hygienic environment for food preparation and dining
- Resolved customer complaints promptly and professionally, enhancing overall customer satisfaction
Kindergarten Teacher Assistant
1 Month- Supported classroom teacher with daily tasks, enhancing instructional effectiveness
- Supervised and tutored students individually and in groups during learning activities, promoting academic achievement
- Cultivated inclusive classroom environment, fostering social and academic growth
Breakfast Server
2 Years 9 Months- Packaged, served, and stocked food and drink-items for high school students daily
- Verified accurate input of student school ID numbers into system to streamline transaction process
- Processed payments for food and drink purchases by teachers and staff to ensure efficient service
- Applied cleaning, sanitizing, and food handling procedures to uphold safety standards for students and staff
Education
Bachelor of Arts - Psychology
Skills
Multitasking skills
Attention to detail
Dependability
Cash handling
Strong communication skills
Reliability
Bilingual (English & Hmong)
Accomplishments
- Magna Cum Laude Graduate (4.29 GPA) Senior Valedictorian - McLane High School, Fresno, CA, 2019
- Seal of Biliteracy Award- McLane High School, Fresno, CA, 2019
- Magna Cum Laude Graduate (3.80 GPA) High Honors - California State University, Fresno, CA, 2023
Certification
Food Handlers Certification
LANGUAGES
English - Native
Hmong - Native
Timeline
Fast Food Crew Member
Mcdonald's
03.2020 - CurrentRead More
Kindergarten Teacher Assistant
Teacher Academy Summer Program
06.2019 - 07.2019Read More
Breakfast Server
FUSD Food Services Department, McLane High School
08.2016 - 05.2019Read More
California State University, Fresno
Bachelor of Arts from Psychology
Read More