Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Songolo Apele

Missoula,MT

Summary

Dynamic Walmart Associate with a proven track record of elevating customer satisfaction and boosting sales through customized service and effective communication. Excelled in team cooperation and computer skills, significantly enhancing operational efficiency. Demonstrated exceptional time management and customer interaction abilities, contributing to positive outcomes and strong stakeholder relationships.

Developed strong interpersonal and organizational skills in educational environment, focusing on student support and classroom management. Successfully facilitated learning and contributed to positive academic atmosphere. Seeking to transition to new field, bringing adaptability and dedication to fostering growth and development.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Translations professional with extensive hands-on experience in multilingual environments. Proven ability to contribute to accurate and culturally sensitive translations, ensuring seamless communication. Known for strong team collaboration, adaptability, and focus on delivering high-quality results.

Dedicated individual successfully facilitates communication between people of different cultures and backgrounds. Brings wealth of knowledge and experience to organizations requiring interpretation and translation services. Committed to providing quality service and results.

Overview

1
1
year of professional experience

Work History

Walmart Associate

Walmart Company
09.2023 - Current
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Increased sales by customizing pitches to address specific client needs and concerns.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Used in-store system to locate inventory and place special orders for customers.

Swahili Translator

International Rescue Committee, IRC
09.2024 - 12.2024
  • Translated documents from Language to Language.
  • Reviewed final work to spot and correct errors in punctuation, grammar, and translation.
  • Managed multiple projects simultaneously while maintaining strict deadlines and attention to detail.
  • Improved readability of translated materials by employing advanced proofreading techniques and meticulous editing skills.
  • Assisted non-native English-speaking colleagues with document editing, improving overall team productivity and communication quality.
  • Specialized in translating complex technical documents, ensuring accuracy and clarity for endusers.
  • Provided real-time interpretation services during conferences, contributing to seamless communication between speakers and attendees.
  • Enhanced company's global image by ensuring all communications were culturally and linguistically appropriate.

Education

GED - GED

Lifelong Learning Center
Missoula, MT

Bachelor Of Social Work - Bachelor of Art

The University of Montana
Missoula, MT

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills
  • Customer interaction
  • New hire training
  • Team cooperation

Languages

Swahili But I also speak French
Professional Working

Timeline

Swahili Translator

International Rescue Committee, IRC
09.2024 - 12.2024

Walmart Associate

Walmart Company
09.2023 - Current

GED - GED

Lifelong Learning Center

Bachelor Of Social Work - Bachelor of Art

The University of Montana
Songolo Apele