Sonia Agasaro
Fairfield,CA
Summary
Experienced with immigration case management, documentation preparation, and client consultation. Utilizes strong organizational skills to ensure timely and accurate processing of client applications. Knowledge of immigration laws and regulations, ensuring compliance and successful outcomes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Immigration Assistant
Lutheran Social Services
07.2023 - 06.2025
- Responding to client inquiries in person, via email, or phone.
- Scheduling clients, data entry, and management of waitlists.
- Following up with clients on case status and required payments.
- Sorting mail and filing closed cases in an organized manner.
- Collaborating with immigration specialists on how to adequately respond to client needs.
Coffee Barista
University of Sioux Falls
10.2022 - 01.2023
- Preparing and serving hot and cold drinks such as coffee, tea, and specialty beverages.
- Cleaning and sanitizing work areas, utensils, and equipment.
- Describing menu items and suggesting drinks to customers.
- Cleaning service and seating areas.
- Taking orders and serving clients.
Resident Assistant
The University of Sioux Falls
08.2020 - 07.2022
- Listened to any concerns or issues students had and communicated them to leadership.
- Helped students stay informed about campus activities and clubs to encourage student engagement.
- Addressed any concerns students had with other residents and functioned as a moderator.
- Informed students of on-campus resources to ensure mental and academic wellness.
- Moderated inter-resident conflicts that arose with the help of the Resident Director.
Work-Study Student
University of Sioux Falls
02.2020 - 07.2022
- Managed routine office inquiries from students and parents.
- Aided in the day-to-day maintenance and responsibilities of the assigned department.
- Performed clerical functions including answering phones, filing, scheduling, and organizing.
- Learned and used multiple software programs required by various departments.
- Improved interpersonal and communication skills with peers and supervisors.
Child Caretaker
First Baptist Church
02.2020 - 09.2020
- Designed, planned, implemented, and led educational programs and activities.
- Offered emotional support for distressed children.
- Created and sustained a safe and comforting learning environment.
- Engaged in interpersonal and age-appropriate communication.
- Practiced quick decision-making, critical thinking, evaluation, and problem-solving.
Retail Cashier
Hy-Vee
06.2019 - 02.2020
- Delivered efficient aid to customers.
- Exercised flexibility and efficiency in working areas.
- Cooperated with other workers to solve tasks in other areas.
- Maintained a clean and orderly checkout station.
- Communicated with customers and relayed their feedback to management.
Education
Bachelor of Arts Degree - Criminal Justice Major with Philosophy & History Minors
The University of Sioux Falls
Sioux Falls, SD05.2023
High School Diploma -
Roosevelt High School
Sioux Falls, SD05-2019
Skills
- Immigration inquiries
- Visa applications
- Immigration case file strategies
- Office administration
- Multilingual communication
- Problem-solving
- File organization
- Scheduling/Planning
- Fast learner
- Legal writing
- Customer relationship management
- Administrative support
Certification
- Comprehensive Overview of Immigration Law January 21 2025 - March 14 2025
- Professional Medical Interpreter Training January 2025 - March 2025(Bridging The Gap)
Polyglot
Kinyarwanda, Kirundi, French, Spanish, and English
Timeline
Immigration Assistant
Lutheran Social Services
07.2023 - 06.2025
Coffee Barista
University of Sioux Falls
10.2022 - 01.2023
Resident Assistant
The University of Sioux Falls
08.2020 - 07.2022
Work-Study Student
University of Sioux Falls
02.2020 - 07.2022
Child Caretaker
First Baptist Church
02.2020 - 09.2020
Retail Cashier
Hy-Vee
06.2019 - 02.2020
Bachelor of Arts Degree - Criminal Justice Major with Philosophy & History Minors
The University of Sioux Falls
High School Diploma -
Roosevelt High School
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