Summary
Overview
Work History
Education
Skills
Websites
Certification
Polyglot
COLLEGE INVOLVEMENT
Timeline
Generic

Sonia Agasaro

Fairfield,CA

Summary

Experienced with immigration case management, documentation preparation, and client consultation. Utilizes strong organizational skills to ensure timely and accurate processing of client applications. Knowledge of immigration laws and regulations, ensuring compliance and successful outcomes.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Immigration Assistant

Lutheran Social Services
07.2023 - 06.2025
  • Responding to client inquiries in person, via email, or phone.
  • Scheduling clients, data entry, and management of waitlists.
  • Following up with clients on case status and required payments.
  • Sorting mail and filing closed cases in an organized manner.
  • Collaborating with immigration specialists on how to adequately respond to client needs.

Coffee Barista

University of Sioux Falls
10.2022 - 01.2023
  • Preparing and serving hot and cold drinks such as coffee, tea, and specialty beverages.
  • Cleaning and sanitizing work areas, utensils, and equipment.
  • Describing menu items and suggesting drinks to customers.
  • Cleaning service and seating areas.
  • Taking orders and serving clients.

Resident Assistant

The University of Sioux Falls
08.2020 - 07.2022
  • Listened to any concerns or issues students had and communicated them to leadership.
  • Helped students stay informed about campus activities and clubs to encourage student engagement.
  • Addressed any concerns students had with other residents and functioned as a moderator.
  • Informed students of on-campus resources to ensure mental and academic wellness.
  • Moderated inter-resident conflicts that arose with the help of the Resident Director.

Work-Study Student

University of Sioux Falls
02.2020 - 07.2022
  • Managed routine office inquiries from students and parents.
  • Aided in the day-to-day maintenance and responsibilities of the assigned department.
  • Performed clerical functions including answering phones, filing, scheduling, and organizing.
  • Learned and used multiple software programs required by various departments.
  • Improved interpersonal and communication skills with peers and supervisors.

Child Caretaker

First Baptist Church
02.2020 - 09.2020
  • Designed, planned, implemented, and led educational programs and activities.
  • Offered emotional support for distressed children.
  • Created and sustained a safe and comforting learning environment.
  • Engaged in interpersonal and age-appropriate communication.
  • Practiced quick decision-making, critical thinking, evaluation, and problem-solving.

Retail Cashier

Hy-Vee
06.2019 - 02.2020
  • Delivered efficient aid to customers.
  • Exercised flexibility and efficiency in working areas.
  • Cooperated with other workers to solve tasks in other areas.
  • Maintained a clean and orderly checkout station.
  • Communicated with customers and relayed their feedback to management.

Education

Bachelor of Arts Degree - Criminal Justice Major with Philosophy & History Minors

The University of Sioux Falls
Sioux Falls, SD
05.2023

High School Diploma -

Roosevelt High School
Sioux Falls, SD
05-2019

Skills

  • Immigration inquiries
  • Visa applications
  • Immigration case file strategies
  • Office administration
  • Multilingual communication
  • Problem-solving
  • File organization
  • Scheduling/Planning
  • Fast learner
  • Legal writing
  • Customer relationship management
  • Administrative support

Certification

  • Comprehensive Overview of Immigration Law January 21 2025 - March 14 2025
  • Professional Medical Interpreter Training January 2025 - March 2025(Bridging The Gap)

Polyglot

Kinyarwanda, Kirundi, French, Spanish, and English

COLLEGE INVOLVEMENT

Culture Club President University of Sioux Falls, Sioux Falls, SD February 2020 - May 2023

Started the first cultural club on the USF campus.

Planned enjoyable educational programs with the goal of inclusion.

Maintained social media platforms to engage with students.

Budgeted to ensure expenses and programs were well-funded.


Concert Chorale The University of Sioux Falls, Sioux Falls, SD September 2021 - December 2022

Engaged in interactive bonding choral activities.

Enhanced vocal ability with daily exercises.

Learned to play various instruments such as the guitar.

Participated in concerts and worship with fellow choir members.


Cougar Cupboard Officer/Volunteer The University of Sioux Falls, Sioux Falls, SD February 2021 - May 2023

Volunteer in fundraising opportunities to combat food insecurity.

Restock shelves and check on stock regularly.

Record the input of items taken, and items needed.

Plan future events to educate people on food insecurity.


Senate Member Senate Board, University of Sioux Falls, Sioux Falls, SD September 2019 - December 2020

Communicated student ideas to the board and faculty.

Maintained positive interactions between faculty and students.

Enrolled students in student-oriented activities to enhance the community.

Voted in clubs and planned fundraisers for the club.

Timeline

Immigration Assistant

Lutheran Social Services
07.2023 - 06.2025

Coffee Barista

University of Sioux Falls
10.2022 - 01.2023

Resident Assistant

The University of Sioux Falls
08.2020 - 07.2022

Work-Study Student

University of Sioux Falls
02.2020 - 07.2022

Child Caretaker

First Baptist Church
02.2020 - 09.2020

Retail Cashier

Hy-Vee
06.2019 - 02.2020

Bachelor of Arts Degree - Criminal Justice Major with Philosophy & History Minors

The University of Sioux Falls

High School Diploma -

Roosevelt High School