Sonia Benavidez
Gold Canyon,USA
Summary
Highly motivated professional with a strong work ethic, adaptability, and excellent interpersonal skills. Able to work independently and quickly learn new skills while taking on new challenges.
Overview
14
14
years of professional experience
Work History
Client Care Coordinator
Comfort Keepers
Gold Canyon, AZ
10.2021 - Current
- Managed high-volume incoming calls and inquiries, providing professional customer service and accurate information
- Scheduled client assessments and coordinated appointments to ensure efficient daily operations
- Developed and maintained organized care plans and client records
- Coordinated staff schedules and ensured proper coverage based on client needs
- Conducted supervisory follow-ups and maintained detailed documentation
- Performed compliance audits to ensure accuracy and adherence to company standards
- Maintained organized filing systems and updated records to support office efficiency
Health Information Management
Sante of Mesa
Mesa, AZ
03.2017 - 11.2020
- Maintained and updated physician credentialing files
- Monitored Quality Assurance (QA) programs to ensure high standards of care
- Participated in daily, weekly, and monthly operational meetings
- Analyzed data and facility activities to support risk management and service improvement
- Coordinated staff training and continuing education programs
- Conducted HIPAA training and maintained compliance standards
- Tracked Medicare patients and certifications
- Evaluated resident care and enforced quality standards
- Maintained organized filing systems and documentation
- Performed regular audits to ensure compliance
HIM Director
Desert Cove Nursing Facility
Chandler, AZ
12.2015 - 03.2017
- Maintained physician credentialing files and records
- Monitored QA programs to ensure high standards of care
- Participated in daily and weekly meetings to support operations
- Analyzed data to improve performance and manage risk
- Coordinated staff training and continuing education programs
Health Information Management
Sante Of Mesa
Mesa, AZ
07.2012 - 12.2015
- Maintained and updated physician credentialing files
- Monitored Quality Assurance (QA) programs to ensure high standards of care
- Participated in daily, weekly, and monthly operational meetings
- Analyzed data and facility activities to support risk management and service improvement
- Coordinated staff training and continuing education programs
- Conducted HIPAA training and maintained compliance standards
- Tracked Medicare patients and certifications
- Evaluated resident care and enforced quality standards
- Maintained organized filing systems and documentation
- Performed regular audits to ensure compliance
Education
High School Diploma -
Sun Valley High School
Mesa, AZ01-2001
Skills
- Scheduling & Coordination
- Data Entry
- Filing & Records Management
- Office Administration
- Training & Development
- Organizational skills
Timeline
Client Care Coordinator
Comfort Keepers
10.2021 - Current
Health Information Management
Sante of Mesa
03.2017 - 11.2020
HIM Director
Desert Cove Nursing Facility
12.2015 - 03.2017
Health Information Management
Sante Of Mesa
07.2012 - 12.2015
High School Diploma -
Sun Valley High School
Additional Information
- SKILL HIGHLIGHTS
- Conflict Resolution
- Self-discipline Leadership Skills
- Personal and professional integrity
- Relationship and team building
- Staff training and development