Sonia Béjar
Miami Beach,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Boat Crew Member
Ocean life luxury management
Miami, FL
07.2024 - Current
- Provided customer service to clients, including instruction on safety protocols.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Effectively multitasked within fast-paced environment.
Assistant General Manager
La Valise Spa
Tulsa, Quintana Roo
01.2023 - 04.2024
- Ensured that customer service standards were met or exceeded at all times.
- Managed team schedules, delegations, and performance evaluations to optimize productivity.
Boat Crew Member
Gran Cozumel Catamaran
Cozumel, Mexico
01.2020 - 01.2021
- Supervised passengers during activities on board or off the boat ensuring their safety at all times.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Asistente de Gerente
Bobos Restaurant
Isla Mujeres, Mexico
01.2019 - 01.2020
- Monitored employee attendance records, timekeeping, and payroll information.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
Social Sciences Associate Degree -
Cypress College
CA, USA01.2012
Travel and Tourism Degree -
Cypress College
CA, USA01.2011
Bachillerato -
Ciencias Administrativas y Sociales
Morelia, Michoacán01.2003
Skills
- Excellent communication skills, written and spoken; English, Spanish, and Italian
- Great at customer service and building positive relationships with guests
- Well organized, a multi-tasker
- Excellent administrative skills: computer literate in Word, Excel, Slack, and similar
- Ability to work under pressure and maintain a pleasant working environment
- Outgoing personality, open minded and flexible
Affiliations
- Crossfit
- Runing
- fishing
Timeline
Boat Crew Member
Ocean life luxury management
07.2024 - Current
Assistant General Manager
La Valise Spa
01.2023 - 04.2024
Boat Crew Member
Gran Cozumel Catamaran
01.2020 - 01.2021
Asistente de Gerente
Bobos Restaurant
01.2019 - 01.2020
Social Sciences Associate Degree -
Cypress College
Travel and Tourism Degree -
Cypress College
Bachillerato -
Ciencias Administrativas y Sociales
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