Sonia Chanani

Assist my District General Manager in preparing 24 offices in Queens for the Tax Season.

Do hiring, training and assist associate to get license for Federal and State(PTIN).

Do multi-task work and always have been sharp to give results before the deadline.

I am the bridge of relationship between associates and higher management so their voice can be heard.

Deal with Customer feedback and make sure we provide high quality service.

• Coaching and leading the team to deliver outstanding client service and exceed targeted goals.

• Managed office staffing, day to day operations, and logistics.

• Grew the business through developing local partnerships and by managing office community involvement.

• Coached sales team for higher client retention and new client growth.

• Assisted in recruiting and interviewing tax office associates.

• Succeeded in achieving office annual goals. Achieved higher client retention. Succeeded to be recognized as ideal leader/manager within my peers.

I am an Enrolled Agent with IRS, I provided with Audit service to clients.

Conducted thorough interview maintained and completed accurate Tax return.

Gave advice to client on future planning and how to save for retirement.

Completed and Filed tax return at Federal, State and Local level.

Prepared tax returns for clients in various field keeping into consideration government regulations and requirements.

Provided clients with deductions and credits that they were eligible for.

ADG JEWELS LLC Partner, Manhattan NY JAN 2010-2017 • Provided administration support to the operation team. • Managed day to day accounting and filing. • Attended sales meeting and passed relevant information to designers and factories.

ALOHA MIND MATH Teacher, Forest Hills NY JAN 2011 – 2013 • Taught kids different style of solving math problems through Abacus. Directly related to the ability to the left side of the brain bringing out the creative side and increase concentration. • Analyzed each kid for the development & suggested study plans. Awarded Best Teacher for 2 years.