Sonia Delgadillo
South Pasadena,California
Summary
Professional front-end developer with extensive experience in delivering high-quality web interfaces and user experiences. Skilled in HTML, CSS, JavaScript, and responsive design, ensuring seamless collaboration with team members and adaptability to project needs. Known for strong problem-solving abilities and results-driven approach that consistently meets and exceeds project goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Front End Team Member
Total Wine & More
11.2019 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Demonstrated speed and accuracy in order item selection.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Supported colleagues during peak periods by stepping in to assist with various tasks as needed.
- Assisted customers with locating items, resulting in increased convenience and positive shopping experiences.
- Retrieved customer's order after payment, and assisted with transport to vehicle.
- Reported order discrepancies to team leader or other manager.
- Resolved customer complaints promptly, ensuring high levels of satisfaction and repeat business.
Certified Nursing Assistant
Keck Hospital Of USC
12.2018 - 10.2019
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Certified Nursing Assistant
Huntington Memorial Hospital
11.2015 - 04.2017
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
Associate of Science - Nursing
Stanbridge University
Skills
- ID Verification
- Product Restocking
- Customer Assistance
- Cash Handling
- Drawer Balancing
- Product Recommendations
- Payment Processing
- Attention to detail
- Time management
- Honest and dependable
- Problem-solving
- Customer service
- Teamwork and collaboration
- Store policies and procedures
- Adaptable and flexible
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Active listening
Accomplishments
- Documented and resolved a 200 count quantity order that had a completion time of 39 minutes which led to myself and another team member shopping the large order and invoicing as well as carefully packing the order for the customer to pickup.
- Collaborated with team of 50 in the development of opening a brand new store in West Hollywood in 3 weeks, from scratch.
Certification
- Basic Life Saving skills, American heart association - expires April 2026.
- RBS certification expires November 2026
Languages
Spanish
Native or Bilingual
Timeline
Front End Team Member
Total Wine & More
11.2019 - Current
Certified Nursing Assistant
Keck Hospital Of USC
12.2018 - 10.2019
Certified Nursing Assistant
Huntington Memorial Hospital
11.2015 - 04.2017
Associate of Science - Nursing
Stanbridge University