Sonia Dhila
Royal Palm Beach,FL
Summary
Detail-oriented professional with experience in education, healthcare, and technology support. Skilled in literacy promotion, educational technology integration, data management, and technical troubleshooting, with a strong background in healthcare operations, compliance, and patient support. Adept at collaborating with teams, managing digital resources, and improving organizational efficiency in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Media Specialist
Westside Elementary School
Clewiston, FL
08.2024 - Current
- Developed engaging multimedia content for classroom use and school events.
- Coordinated technology integration in lesson plans to enhance student learning experiences.
- Assisted teachers with technical troubleshooting and software applications for educational purposes.
- Managed library collections, ensuring resources were current, relevant, and accessible to students and faculty.
- Managed circulation system for efficient tracking of library materials and resources.
- Organized annual events such as book fairs or author visits that promoted literacy throughout the school community while also generating additional funds for resource acquisitions.
- Implemented innovative technology tools within the library space, increasing student engagement and enhancing learning opportunities.
- Designed curriculum-aligned lesson plans encompassing diverse literacy skills such as reading comprehension, fluency, writing mechanics, and grammar usage.
- Increased students'' reading fluency by incorporating targeted phonics instruction and guided reading sessions.
- Inspired a love of literature by introducing students to diverse texts and facilitating dynamic book discussions.
- Improved student engagement with interactive, multisensory literacy activities for various age groups.
Utilization Review Coordinator
MRIOA
Remote
06.2021 - 08.2024
- Coordinated utilization review processes to ensure compliance with regulatory standards
- Analyzed patient records to determine medical necessity and appropriateness of care
- Developed and maintained documentation for clinical reviews and appeals processes
- Collaborated with healthcare teams to optimize patient care plans and resource allocation
- Maintained confidentiality and security of patient data, adhering to all relevant privacy laws and regulations.
- Collaborated with clinicians and multidisciplinary teams to obtain necessary clinical documentation for reviews and ensure effective utilization of resources
- Assigned utilization review requests to specialty reviewer based on guidelines and client criteria
Compounding Pharmacy Technician
Premier Custom Pharmacy
Palm Beach Gardens, FL
04.2016 - 02.2020
- Compounded medications following precise formulations and protocols.
- Operated and maintained specialized compounding equipment for optimal performance.
- Ensured compliance with regulatory standards and safety protocols during compounding processes.
- Trained new technicians on best practices for medication preparation and safety procedures.
- Optimized inventory management, reducing waste and ensuring availability of necessary supplies.
- Conducted quality control tests on compounded medications, ensuring safety and efficacy for patients.
- Demonstrated expertise in aseptic technique while working within cleanroom environments to maintain product integrity.
- Utilized specialized equipment for efficient preparation of various dosage forms including creams, capsules, and suspensions.
Education
Master of Arts - Public Health
Southern New Hampshire University
Hooksett, NH08-2022
Skills
- Library & Media Resource Management
- Literacy Development & Reading Promotion
- Technical Support & Troubleshooting
- Data Analysis & Reporting
- Power BI & Excel Data Management
- Digital Organization & Cataloging
- Learning Management & Educational Platforms
- Information & Digital Literacy
- Training & Staff Support
- Research & Critical Thinking Instruction
- Problem Resolution & Process Improvement
- Database & Records Management
- Communication & Team Collaboration
- Inventory & Documentation Management
Timeline
Media Specialist
Westside Elementary School
08.2024 - Current
Utilization Review Coordinator
MRIOA
06.2021 - 08.2024
Compounding Pharmacy Technician
Premier Custom Pharmacy
04.2016 - 02.2020
Master of Arts - Public Health
Southern New Hampshire University