Sonia Diaz Silva
Sunnyvale,CA
Summary
Seeking a challenging career where I can utilize my skills, abilities, and experience to benefit both my employer and patients. To enhance my professional skills in a dynamic and stable workplace, and join an interacting organization that offers a constructive workplace for communicating and interacting with patients. Results-focused Medical Assistant professional with strength in Patient Care, Explaining treatment and Instructing Patients about Medication. Proactive leader with strengths in communication and collaboration. Proficient in leveraging lobby and room of service knowledge to promote my best. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.
Overview
5
5
years of professional experience
Work History
Medical Assistant
School Health Clinics Santa Cl
04.2021 - Current
- Sanitized, restocked, and organized exam rooms ans storage, and medical equipment, and Autoclave machine.
- Vaccine Monthly inventory and as need it.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs, Labs and STD testing and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation, and Procedures, and send out to labs
- Vital Patients
Medical Assistant
Bay Area Community Health
02.2021 - 03.2021
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Stocked clinical workstations and procedure rooms with necessary supplies.
- Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Answered patient questions and provided take-home materials for further information.
- Reached out to patients to convey lab results and provide care instructions.
Medical Assistant
Valley Eye Medical Center
02.2020 - 03.2020
- Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
- Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
- Took messages from patients and promptly relayed to appropriate staff.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Handled all office supply ordering including ink cartridges, toner and paper
- Processed patient payments and scanned identification and insurance cards.
- Set up appointments for physician visits and procedures using calendar software.
- Greeted callers with enthusiasm, answering all phone calls by second ring.
Education
Medical Assistant -
Unitek College
Fremont, CA09.2019
High School Diploma -
Redwood High School
Redwood City, CA06.2007
Medical Administrative Assistant (Terminology) -
Regional Occupation Program
Burlingame, CA06.2007
Skills
- Quick learner
- Excellent customer service
- Vital Signs
- Phlebotomy
- Patient Scheduling
- HIPAA Compliance
- Data Entry
- Injections
- Stocking Supplies
- Proper Sterilization Techniques
- Insurance Knowledge
- Electrocardiogram (EKG/ECG)
- Immunization Administration
- Complex Problem-Solving
- Adaptable/Reliable
- OB/GYN procedures
- Inventory and supply management
- Specimens collection and processing
- Fluent in Spanish/ English
Timeline
Medical Assistant
School Health Clinics Santa Cl
04.2021 - Current
Medical Assistant
Bay Area Community Health
02.2021 - 03.2021
Medical Assistant
Valley Eye Medical Center
02.2020 - 03.2020
Medical Assistant -
Unitek College
High School Diploma -
Redwood High School
Medical Administrative Assistant (Terminology) -
Regional Occupation Program
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