Sonia Dominguez
Vail,Arizona
Summary
Friendly and flexible candidate with solid customer service background. Quick learner possessing basic understanding about managing patient records, scheduling software and medical terminology. Collaborative administrative professional with strong task prioritization and organizational skills.
Overview
5
5
years of professional experience
Work History
Medical Appointment Scheduler
Valley ENT
04.2022 - Current
- Managed multiple schedules and prioritized tasks to meet demands of fast-paced work environment.
- Maintained confidentiality of patient information to comply with HIPAA regulations and protect patient privacy.
- Verified insurance coverage and eligibility for medical services prior to scheduling appointments to prevent billing issues.
Medical Front Office Receptionist
Southwest Shoulder Elbow And Hand Center
11.2020 - 04.2022
- Checked patient insurance, demographic, and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Helped patients complete necessary medical forms and documentation.
- Organized paperwork such as charts and reports for office and patient needs.
Barista
Starbucks
08.2018 - 11.2020
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Used POS system to accurately enter orders and process payments.
Education
Bachelor of Science - Criminal Justice
Arizona State University
Tempe, AZ05.2026
High School Diploma -
Pantano High School
Vail, AZ05.2014
Skills
- Online Systems
- Organization and Time Management
- Active Learning
- Customer Relations
- Punctual and Hardworking
Timeline
Medical Appointment Scheduler
Valley ENT
04.2022 - Current
Medical Front Office Receptionist
Southwest Shoulder Elbow And Hand Center
11.2020 - 04.2022
Barista
Starbucks
08.2018 - 11.2020
Bachelor of Science - Criminal Justice
Arizona State University
High School Diploma -
Pantano High School
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