Sonia Gallardo
Las Vegas,NV
Summary
Being born and raised in Vegas I have multiple years in the service Industry. I've acquired and developed strong communication and interpersonal skills. They allow me to provide excellent customer service in a calm but usually fast- paced work environment. I'm always staying attentive to customer needs. I believe in having a hard work ethic and take pride in my personal appearance. Easily enjoy working with others and love contributing to being part of a fun and successful work environment.
Overview
14
14
years of professional experience
Work History
Bonnie and Clydes
Cocktail Server
Salt Lake City, UT
03.2023 - 05.2024
- Cultivated sustained relationships with returning customers.
- Adapted swiftly to regular changes in spirits menu.
- Presented beverages professionally and pleasantly.
- Provided bartending support during peak hours to expedite service.
- Ensured precision in cash drawer management.
Cocktail Server
LIT Bar
Las Vegas, NV
01.2020 - 03.2023
- Maintained high standards of courteous and enthusiastic assistance.
- Garnished diverse spirits accordingly.
- Familiar with appropriate glassware usage.
- Leveraged industry expertise to drive increased sales.
- Consistently assessed client needs.
- Implemented efficient cash management protocols.
Cocktail Server
Hard Rock Casino
Las Vegas, NV
02.2010 - 01.2020
- Facilitated beverage delivery with a smile.
- Well-versed in various aspects of casino gaming.
- Handled questions about various entertainment options in the casino.
- Executed financial transactions seamlessly.
Education
DIPLOMA -
Silverado High School
07.2002
Skills
- Cash Management
- Proficient in Food Safety Regulations
- Spirits Knowledge
- Proficient In POS Software Solutions
- Relationship Building Skills
- Reliable Contributor
- Skillful Task Management
References
Jordan Garcia
JGarcia@tmobilearena.com
Erik Mora
(702) 480-7100
Timeline
Bonnie and Clydes
Cocktail Server
03.2023 - 05.2024
Cocktail Server
LIT Bar
01.2020 - 03.2023
Cocktail Server
Hard Rock Casino
02.2010 - 01.2020
DIPLOMA -
Silverado High School