Sonia Garcia
Houston,TX
Summary
Dynamic and self-motivated professional with proven expertise in efficient packaging and exceptional teamwork at RTUI. Demonstrated ability to enhance productivity through innovative solutions, consistently meeting deadlines while maintaining high-quality standards. Skilled in problem-solving and effective communication, committed to continuous improvement and fostering a collaborative work environment.
Overview
8
8
years of professional experience
Work History
Production Packer
RTUI
Katy, TX
11.2021 - Current
- Packed boxes with counted parts and labeled for shipping.
- Enhanced customer satisfaction with prompt and accurate order fulfillment, ensuring timely deliveries.
- Identified areas for improvement in the packing process, proposing solutions that led to increased productivity levels across the team.
- Liaised with other departments such as shipping, receiving, and manufacturing to ensure seamless coordination of tasks for maximum efficiency.
- Supported inventory management efforts through accurate record-keeping of packed products and necessary supplies.
- Increased production efficiency by consistently meeting packing deadlines and maintaining high-quality standards.
- Inspected parts with inspection criteria sheet to submit to quality department.
- Maintained stock and clean work area for optimal productivity.
- Optimized workflow by prioritizing tasks based on urgency and importance while managing multiple competing priorities simultaneously.
- Consistently met or exceeded daily production quotas while adhering to strict quality guidelines.
- Assisted in the development and implementation of new packing procedures, which led to reduced waste and increased cost savings for the company.
- Streamlined the packing process by implementing new techniques and tools, resulting in faster turnaround times.
- Adhered to all company policies, safety regulations, and industry best practices throughout the packing process.
- Processed accurate paperwork and product storage information for each shift.
- Assembled boxes, labeled, sealed and shrink-wrapped pallets for shipment.
Packer
Dynamic Yield
Houston, TX
04.2020 - 10.2021
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Complied with company policies and industry regulations throughout all packing activities, promoting a safe working environment.
- Ensured timely completion of orders through effective time management and multitasking skills.
- Completed all assigned tasks promptly, adhering to strict deadlines while maintaining high-quality workmanship.
- Complied with safety, health, and environmental regulations as prescribed by law.
Remote
JCPenney
Bronxville, NY
06.2018 - 02.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
Home Health Aide
Ultimate Care
The Bronx, NY
11.2017 - 06.2018
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Customer Support Specialist
The Humble
Newton, NJ
04.2017 - 10.2017
- Developed strong relationships with clients, resulting in repeat business and positive feedback.
- Delivered exceptional customer service experiences by maintaining a positive attitude, active listening skills, and empathetic responses to customer concerns.
- Managed a high volume of inbound calls while maintaining excellent call quality standards and adhering to established procedures.
- Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.
Remote
H&P
Newark, NY
01.2017 - 04.2017
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
Education
English - English Language
Bronx Community College
Bronx, NY05-2015
BBA - Business Administration
Centro Tecnico Hondureño Industrial
Honduras11-2014
Skills
- Warehouse navigation
- Pallet jack operation
- Maintenance
- Labeling accuracy
- Adaptive learning
- Product inspection
- Efficient packaging
- Packing boxes
- Labeling
- Product packaging
- Box assembly
- Teamwork and collaboration
- Problem-solving
- Multitasking Abilities
- Excellent communication
- Active listening
- Effective communication
- Adaptability and flexibility
- Organizational skills
- Team collaboration
- Physical strength
- Self motivation
- Analytical thinking
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Production Packer
RTUI
11.2021 - Current
Packer
Dynamic Yield
04.2020 - 10.2021
Remote
JCPenney
06.2018 - 02.2020
Home Health Aide
Ultimate Care
11.2017 - 06.2018
Customer Support Specialist
The Humble
04.2017 - 10.2017
Remote
H&P
01.2017 - 04.2017
English - English Language
Bronx Community College
BBA - Business Administration
Centro Tecnico Hondureño Industrial