Dedicated professional with strong problem-solving skills and a positive attitude. Experienced in enhancing customer experiences and addressing issues efficiently in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Embark Agent
Carnaval Cruises
Port Canaveral, Fla
04.2024 - Current
Managed customer inquiries, providing accurate information on cruise packages and itineraries.
Assisted customers with personalized service, enhancing overall travel experiences.
Addressed customer issues promptly, ensuring high satisfaction through effective communication.
Informed clients of policies and procedures.
Cashier
Circle K
Cocoa, FL
03.2023 - 04.2024
Processed customer transactions efficiently using point-of-sale systems.
Maintained accurate cash drawer, ensuring consistency and accountability.
Assisted in inventory management, restocking shelves as needed.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Home Health Aide
FirstLight HomeCare
Cocoa, FL
08.2021 - 03.2023
Provided compassionate personal care, assisting clients with daily living activities.
Monitored vital signs and reported changes in client health to nursing staff.
Developed and maintained strong relationships with clients, fostering trust and comfort.
Assisted clients with mobility and physical therapy exercises to promote independence.