
Proven expertise in customer service and problem-solving, honed across roles at Trinity Health and other leading healthcare providers. Excelled in enhancing customer satisfaction and streamlining operations through effective communication and data entry skills. Demonstrated ability to improve service delivery, achieving significant improvements in patient coordination and support.
• checking in patients
•collecting copays
•insurance verification
•transferring calls to licensed sales agent
•insurance verification
•schedule patients
•insurance verification
•fax medical records to different facilities
Collecting copays
•Epic systems
•epic systems
•scheduling patients
•verification of insurance
epic