Sonia Olivarez
Wilmington,CA
Summary
Accomplished Transit Bus Operator with a proven track record at the University of Southern California, USC, enhancing route efficiency and fostering passenger trust. Expert in safe driving and vehicle inspection, coupled with exceptional customer relations skills. Demonstrated ability to resolve conflicts and ensure passenger safety, making significant contributions to team collaboration and service reliability.
Overview
9
9
years of professional experience
Work History
Transit Bus Operator
University Of Southern California, USC
04.2018 - Current
- Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
- Operated with safety and skill to avoid accidents and delays.
- Provided passenger assistance, collected fares and offered schedule and route information.
- Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
- Resolved conflicts among passengers calmly and efficiently, maintaining a safe environment for all riders throughout their journey.
- Provided exceptional customer service, addressing rider concerns with patience and professionalism.
- Increased route efficiency through careful planning and coordination with dispatchers and other transit team members.
- Developed strong relationships with regular passengers, fostering a sense of trust and reliability in the transit system.
- Ensured compliance with federal, state, and local regulations by staying up-to-date on changing laws and guidelines affecting transportation operations.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Collaborated with fellow operators to optimize schedules and reduce gaps in service coverage.
- Reduced accidents and maintained safety by adhering to strict driving regulations and guidelines.
School Bus Operator
First Student Transportation
10.2015 - 04.2018
- Streamlined coordination efforts between transportation department staff members for improved route management.
- Supported student growth by providing advice on appropriate behavior during transit times outside of the classroom setting.
- Cultivated a safe atmosphere on board by enforcing rules regarding seatbelt use, noise levels, and overall behavior expectations.
- Developed positive relationships with parents, addressing any concerns or questions about transportation services.
- Enhanced emergency preparedness through regular participation in drills and training sessions.
- Assisted special needs students with boarding, ensuring accessibility and accommodation.
- Ensured student safety by conducting regular vehicle inspections and adhering to traffic laws.
- Provided timely pickup and drop-off service to maintain punctual schedules for both students and staff members.
- Responded calmly and professionally in emergency situations, prioritizing student welfare and coordinating with first responders as needed.
Education
High School Diploma - General Studies
Banning High School
Wilmington, CA06.1996
Skills
- Safe Driving
- Accident reporting
- Defensive Driving
- Vehicle Inspection
- Wheelchair securement
- Punctuality
- Customer relations skills
- Guest Relations
- Valid State license
- Accident Avoidance
- Communication and Interpersonal Skills
- Passenger Service and Safety
- Commercial Drivers License CDL
- Safety-focused
- DOT Regulations
- Decision-Making
- Dependable and Trustworthy
- Two-Way Radio Operation
- Critical Thinking
- Problem-Solving
- Team Collaboration
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Transit Bus Operator
University Of Southern California, USC
04.2018 - Current
School Bus Operator
First Student Transportation
10.2015 - 04.2018
High School Diploma - General Studies
Banning High School
Similar Profiles
Sara LiuSara Liu
Research Assistant at University of Southern California, USCResearch Assistant at University of Southern California, USC
BRAD HAYDELBRAD HAYDEL
Associate Director, Office of Sustainability at University of Southern California (USC)Associate Director, Office of Sustainability at University of Southern California (USC)
Bryan JueBryan Jue
Cybersecurity Engineer at University of Southern California (USC)Cybersecurity Engineer at University of Southern California (USC)
ANGEL PENA DOMINGUEZANGEL PENA DOMINGUEZ
Graduate Teaching Assistant at University of Southern California, USCGraduate Teaching Assistant at University of Southern California, USC
Ruby DoradoRuby Dorado
Playground Supervisor at Beyond the Bell, Youth Development ProgramPlayground Supervisor at Beyond the Bell, Youth Development Program