Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Sonia Olvera

TTHUHS
Amarillo,TX
Sonia Olvera
1
Language
26
years of professional experience

Dynamic PAMIO Coordinator at TTHUHS with proven expertise in staff management and relationship building. Adept at multitasking and regulatory compliance, I successfully coordinated programs and schedules, enhancing inmate progress and operational efficiency. Recognized for my decision-making skills and ability to foster a collaborative environment among counselors and courtroom clerks.

Work History

PAMIO Coordinator

9 Years 1 Month
TTHUHS | 04.2016 - 05.2025

I coordinated the PAMIO/CMI Programs . I assisted the counselors and worked with them closely. I did group schedules for the inmates . I did inmate movement in my building . Helped with reports . Managed employees when my supervisor was gone . Attended Treatment Team, which is where we discussed the progress of the inmates in the programs . Worked with the courtroom clerks closely.

Assistant Manager

16 Years 8 Months
Sonic Drive-in | 08.1999 - 04.2016

I managed 20-25 employees. Did deposits for the day. Order inventory for the store . Did schedules. Coordinated employee meetings . And put up truck orders .

Education

High School Diploma

Hereford High School | Hereford, TX | 05.1991

Skills

Multitasking and organization
Customer service
Data entry
Decision-making
Work Planning and Prioritization
Relationship building
Discretion and confidentiality
Schedule coordination
Scheduling and calendar management
Presenting ideas and plans
Staff management
Meeting coordination
Administrative leadership
Regulatory compliance
Operations management
Patient scheduling
Business administration
Patient registration
Problem-solving
Task prioritization
Scheduling expertise
Team leadership
Phone and email etiquette
Coaching and mentoring
Handling complaints
Staff training
Customer service management
Employee supervision
Staff development and training
Office management
Scheduling
Appointment scheduling
New hire orientation

Languages

English
Native or Bilingual

Timeline

PAMIO Coordinator

TTHUHS
04.2016 - 05.2025Read More

Assistant Manager

Sonic Drive-in
08.1999 - 04.2016Read More

Hereford High School

High School Diploma
Read More
Sonia Olvera