Sonia Ortiz
Summary
Results-driven Quality Control Analyst at Delta Apparel with expertise in corrective actions and quality management systems. Enhanced production efficiency by resolving quality issues and fostering a customer-oriented mindset. Proficient in Microsoft Excel and committed to maintaining high standards of quality assurance documentation. Bilingual communicator dedicated to team excellence.
Developed strong analytical and problem-solving skills in quality-focused environment, looking to transition into new field. Expertise in maintaining stringent quality standards and process optimization. Seeking to leverage these transferable skills in dynamic, growth-oriented role.
Overview
2
2
years of professional experience
Work History
Quality Control Analyst
Delta Apparel
03.2022 - 11.2023
- Conducted root cause analysis for recurring issues, developing long-term solutions to prevent recurrence.
- Provided training to new hires on quality control procedures, fostering a culture of excellence within the team.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Improved overall production efficiency by identifying and resolving quality control issues.
- Developed comprehensive documentation, maintaining accurate records of quality control results and actions taken.
- Sustained high levels of customer satisfaction through timely resolution of non-conformance issues.
- Developed and maintained quality assurance procedure documentation.
Education
No Degree - Theological Studies
Shannon Henning School; of Chaplaincy
Cave Creek, AZ12-2025
No Degree - GED
ACYR
Tempe, AZ07-2025
Skills
- Corrective actions
- Quality management systems
- Customer-oriented mindset
- Sampling protocols
- Data entry
- Problem resolution
- Computer proficiency
- Microsoft Excel
- Microsoft outlook
- Follow-up skills
- Paperwork processing
- Microsoft Office Suite
- Fluent bilingualism
Languages
Spanish
Professional Working
Timeline
Quality Control Analyst
Delta Apparel
03.2022 - 11.2023
No Degree - Theological Studies
Shannon Henning School; of Chaplaincy
No Degree - GED
ACYR
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