Sonia Robles
Socorro,TX
Summary
Dynamic Case Manager with proven expertise at Dolinsky Law Group, excelling in claims processing and client communication. Recognized for meticulous attention to detail and problem-solving skills, I effectively managed personal injury cases, ensuring timely settlements and enhanced client satisfaction. A reliable team player dedicated to achieving optimal outcomes for clients.
Overview
1
1
Language
1
1
Certification
15
15
years of professional experience
Work History
Case Manager
Dolinsky Law Group
Fort Lauderdale, Florida
12.2022 - Current
- Oversaw personal injury cases from initiation through resolution, ensuring compliance with legal standards and client satisfaction.
- Evaluated clients' needs, created tailored service plans, and tracked progress to ensure goal attainment.
- Monitored client progress through regular follow-up contacts.
- Managed client intake and case files for Dolinsky Law Group matters.
- Collected and organized medical records, bills, and insurance documents to facilitate efficient claim preparation.
- Drafted correspondence, status updates, and follow-up requests for case files.
- Scheduled appointments, consultations, and meetings with clients and providers.
- Maintained accurate case records and documentation according to agency guidelines.
- Maintained accurate notes and documentation in legal case management systems.
Legal Assistant
The Huerta Law firm
El Paso, TX
06.2021 - 11.2022
- Prepared legal correspondence, pleadings, and court forms, and coordinated consultations, hearings, and depositions to enhance attorney readiness.
- Streamlined client intake and claim tracking through thorough review of medical records, claim status monitoring, and proactive client communication on treatment liability and personal injury claims.
- Facilitated medical lien requests for Medicare, Medicaid, and Tricare, ensuring accurate balance verification with providers.
- Protected confidentiality while managing client intake and case files at Huerta Law Firm.
Legal Assistant- Personal Injury Department
Law office of Ruben Ortiz
03.2019 - 05.2021
- Managed client intake and scheduled consultations for law office of Ruben Ortiz.
- Intaked new patients and coordinated claims with third-party insurance to facilitate timely processing.
- Drafted legal correspondence, pleadings, and routine office documents.
- Organized case files, exhibits, and confidential records for attorney review.
Legal Assistant
Zant Law Firm, P.C
07.2017 - 03.2019
- Enhanced client communication through proactive follow-ups on treatment and case status. Streamlined claims setup with third-party carriers, ensuring timely processing for personal injury protection, uninsured motorist, group health insurance, Medicare, and Medicaid. Facilitated accurate balance verification for clients and providers, ensuring clarity in financial matters.
- Prepared legal documents, pleadings, and correspondence for attorney review.
- Streamlined organization of case files and records in firm systems to enhance retrieval efficiency.
- Enhanced client communication through proactive follow-ups on treatment and case status.Streamlined claims setup with third-party carriers, ensuring timely processing for personal injury protection, uninsured motorist, group health insurance, Medicare, and Medicaid.Facilitated accurate balance verification for clients and providers, ensuring clarity in financial matters.
Pre-Litigation Coordinator
Law Office of Michael J. Gopin, PLLC
04.2012 - 07.2017
- • Coordinated litigation calendars, court deadlines, and filing schedules for personal injury matters.
- • Updated clients on case progress, record requests, and hearing preparation to enhance client understanding and engagement.
- • Processed medical record intake, settlement distribution agreements, and third-party claim paperwork to ensure timely client support.
- Negotiated discounts and facilitated provider discussions for claim resolution.
- • Tracked medical records, accident reports, and supporting evidence for litigation packets.
- • Organized and reviewed legal documents, coordinated attorney-client meetings, and gathered witness statements to support case preparation.
- • Gathered evidence from witnesses through interviews or depositions to support prosecution case.
- • Managed accounts receivable and collected fees across four offices for dropped cases.
Education
Some college -
Skills
- Case management
- Legal Documentation
- Claims processing
- Claims tracking
- Insurance Verification
- Accounts Receivable
- Accounts Payable
- Record review
- Negotiation Techniques
- Client communication
- Conflict resolution
- Problem-solving
- Accounts Receivable
Languages
Spanish - Fluent
Additional Information
Programs : Filevine, Needles, My Case, Plaintiff, Microsoft word and edge, Excel
Languages
Spanish
Professional
Certification
- Notary for the state of Texas
Timeline
Case Manager
Dolinsky Law Group
12.2022 - Current
Legal Assistant
The Huerta Law firm
06.2021 - 11.2022
Legal Assistant- Personal Injury Department
Law office of Ruben Ortiz
03.2019 - 05.2021
Legal Assistant
Zant Law Firm, P.C
07.2017 - 03.2019
Pre-Litigation Coordinator
Law Office of Michael J. Gopin, PLLC
04.2012 - 07.2017