SONIA SAFI
MO
Summary
Driven and dedicated professional with extensive experience in community service, nonprofit management, and public outreach. Proven expertise in case work, community outreach, and counseling. Committed to delivering holistic care and support, establishing positive relationships with clients, community organizations, and stakeholders. Aiming to leverage my skills and experience to excel in the case worker role at your company. Known for providing quality care to individuals in need and effectively collaborating to help them achieve their goals.
Overview
7
7
years of professional experience
Work History
Transportation Driver
STL Transportation
08.2024 - Current
- Performed regular vehicle inspections to ensure safety and cleanliness prior to each trip
- Developed strong communication skills when dealing with difficult situations such as traffic delays
- Maintained detailed records of trips taken, including pick up times, destinations, passenger information and payment methods
- Arrived early for scheduled pick ups in order to be prepared for any unexpected delays
- Maintained valid license, insurance and registration to adhere to federal regulations
Volunteer
Volunteer
01.2018 - Current
- Assisted families working through asylum cases by securing food stamps and providing translation services, applying for various cases, and completing application forms
- Assisted families by working with SIV cases and providing translation services, helping the children secure employment, and connecting them with valuable resources
- Provided comprehensive support to my family by arranging transportation, assisting them with various processes at the USCIS office, and guiding them through the completion of application forms
- Provided comprehensive assistance with SIV cases by guiding them through the application processes for Medicaid and food stamps
- Additionally, supported them in identifying and accessing essential community resources to meet their needs
- Provided direct assistance to individuals in need, offering companionship and support
- Established and maintained up-to-date knowledge and successful working relationships with local community resources
- Utilized problem-solving and organizational skills to manage multiple tasks simultaneously
- Conducted ongoing client needs assessments to verify requirements
- Strengthened organizational and time management skills by balancing volunteer commitments with personal responsibilities
Family Case Worker
Welcome Neighbor
12.2024 - 01.2025
- Collaborated with other professionals to coordinate comprehensive care for clients.
- Provided crisis intervention support during emergency situations, preserving the safety and well-being of vulnerable individuals involved.
- Contributed to the development of agency policies and procedures by participating in training sessions and sharing best practices with colleagues.
- Streamlined access to community resources by connecting families with appropriate services such as housing, healthcare, and educational programs.
Line Operator
Architectural Control Systems Inc
10.2021 - 08.2023
- Followed department guidelines for protocol and procedures.
- Provided direct assistance to individuals in need, offering companionship and support.
- Conducted ongoing client needs assessments to verify requirements
- Strengthened organizational and time management skills by balancing volunteer commitments with personal responsibilities
- Attention to detail and stock awareness to leverage sales
- Prioritizing tasks and supporting a busy team
- Followed job order for product specifications, dimensions, tolerances and sequence of operations
Education
High School Diploma -
Bayless High School
High School Diploma - undefined
STLCC
Skills
- Bilingual (English & Pashto Persian)
- Community Service
- Adaptability and Dependability
- Relationship Building
- Foreign language proficiency
- Client relations strength
- Document Management
- Problem-Solving
- Professionalism
- Emotional awareness
Timeline
Family Case Worker
Welcome Neighbor
12.2024 - 01.2025
Transportation Driver
STL Transportation
08.2024 - Current
Line Operator
Architectural Control Systems Inc
10.2021 - 08.2023
Volunteer
Volunteer
01.2018 - Current
High School Diploma - undefined
STLCC
High School Diploma -
Bayless High School
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