Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Work Preference
Timeline
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Sonia Springer

Sonia Springer

Orange Park,FL

Summary

Dynamic sales associate with a proven track record at Red Wing Shoes, consistently exceeding sales targets and enhancing customer satisfaction. Skilled in upselling and inventory control, I leverage strong product knowledge and problem-solving abilities to drive revenue growth and foster lasting customer relationships. Recognized for contributing to a top-performing store nationally.

Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.

Overview

8
8
years of professional experience

Work History

Sale Associate

Red Wing Shoes
08.2021 - Current
  • Provided positive first impressions to welcome existing, new, and potential customers. One of the top two sales associates in our store.
  • Achieved monthly sales targets (building UPT and DPT to increase sale revenue.) consistently by implementing effective sales strategies and maintaining a high level of product knowledge. Increased sales every year beating my own personal sales for the last 4 years with our store reaching 2.5 million in sales. Making our store top 4 in the nation.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Sales Associate,

Pet Supermarket
04.2017 - 08.2021
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • · Always keeping safety of customers and work area, including spills and ladders.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.

Education

High School Diploma -

Alexandria Senior High School
Alexandria, LA

Medical Assistant Certification (NCMA) -

Florida Technical College
Jacksonville, FL
10-2008

Associates in Business (Culinary Arts) -

Horry_Georgetown Technical College
Myrtle Beach, SC
05-1994

Skills

  • Sales goals attainment
  • Upselling and cross selling
  • Time management
  • Problem-solving skills
  • Reliable and punctual
  • Stocking and receiving
  • Store opening and closing
  • POS system operation

Certification

  • CertifiedNational Medical Assistant

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Important To Me

Work-life balanceHealthcare benefits401k matchPaid time offCompany Culture

Timeline

Sale Associate

Red Wing Shoes
08.2021 - Current

Sales Associate,

Pet Supermarket
04.2017 - 08.2021

High School Diploma -

Alexandria Senior High School

Medical Assistant Certification (NCMA) -

Florida Technical College

Associates in Business (Culinary Arts) -

Horry_Georgetown Technical College

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