Michael Sherockman
Fitchburg,MA
Summary
Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sales rep position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
Work History
Sale Representative
Bosch International
Tewksbury, MA
01.2019 - Current
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Enhanced company reputation by providing exceptional customer service and support.
- Contributed to team sales goals by upselling products and services to customers.
- Streamlined internal processes for improved efficiency, reducing overall costs for the organization.
- Collaborated with cross-functional teams to develop new strategies for increased revenue generation.
- Improved client retention rates by building strong relationships and offering personalized solutions to their needs.
- Optimized workflow processes, allowing for more efficient use of resources and reduced turnaround times on projects.
- Played a key role in securing lucrative contracts through effective negotiation tactics and relationship-building efforts with prospective clients.
- Provided valuable input during team meetings, resulting in the identification of new opportunities for growth and development within the organization.
- Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Communicated with clients and customers to gather, provide and share updated information on products and services.
- Learned and followed all organizational policies and procedures to maintain safe and professional working environments.
- Gathered, organized and input information into digital database.
- Helped meet changing demands by recommending improvements to business systems or procedures.
CEO
P&S Trucks And Parts
Lunenburg, MA
02.2005 - 07.2018
- Achieved company growth by implementing strategic plans and streamlining operations.
- Expanded market share through successful acquisitions and mergers.
- Developed a high-performance executive team for improved productivity and efficiency.
- Created a positive work culture, resulting in increased employee satisfaction and retention rates.
- Implemented cost-saving initiatives to reduce operational expenses without sacrificing quality.
- Established new revenue streams by identifying market opportunities and launching innovative products or services.
- Improved organizational structure by reallocating resources and redefining roles for greater efficiency.
- Drove profitability with thorough financial analysis and strategic decision-making.
- Optimized supply chain operations for reduced costs and increased efficiency.
- Fostered strong relationships with industry partners to expand business opportunities.
- Streamlined business processes, resulting in increased operational efficiency across all departments.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
- Addressed employee and managerial concerns and implemented corrective actions to promote compliance.
- Managed financial, operational and human resources to optimize business performance.
- Established and maintained strong relationships with customers, vendors and strategic partners.
Education
GED -
Mount Wachusett Community College
Gardner, MASkills
- Customer Support
- Customer Needs Assessment
- Upselling
- Order Processing
- Sales Goals Attainment
- Professional Demeanor
- Exceptional customer service
- Meeting deadlines
- Flexible Schedule
- Multi-tasking strength
- Problem-solving skills
- Listening Skills
- Building rapport
- Product Recommendations
- Customer Service
- Teamwork and Collaboration
- Product Promotions
- Relationship Building
- Adapt to diverse groups
- Excellent people skills
- Reliable and punctual
- Outgoing Personality
- Product Sales
Timeline
Sale Representative
Bosch International
01.2019 - Current
CEO
P&S Trucks And Parts
02.2005 - 07.2018
GED -
Mount Wachusett Community College