Sonia Weller

Maintained client relationships to deliver comprehensive deed preparation services. Worked with 40 clients to prepare deeds and ensure turnaround time was met.

Interacted with buyers and realtors to help assist in a smooth closing process.

Verified accuracy of title, tax certificates and supporting documentation.

Collaborated with the disbursements team to efficiently process EMD transactions.

Coordinated with the closing team to ensure closing dates were met.

Cross trained in scheduling and closing.

• Partnered with Director to create the Default Order Entry team for title clearance.
• Involved in hiring process, training and creating detailed SOP's.
• Cultivated and maintained good rapport with clients.
• Identified process issues and created resolution. Properly escalated issues when necessary.
• Placed 20-50 title orders daily and tracked to ensure TAT was meant. Utilized many different client platforms.
• Maintained good foundation of team work with internal teams. Received positive feedback through the Rhabit platform used by the company.

• Assisted Radiologists in the creation of final diagnostic reports, edited reports for accuracy and compliance.
• Managed work lists of patient orders and distributed to appropriate Radiologists.
• Worked directly with Radiologists to place findings into appropriate reports for all imaging modalities.

• Delivered quality customer service; formed positive relationships with customers and made knowledge based recommendations regarding menu items.
• Worked flexible hours.

• Performed general and fluoroscopic diagnostic imaging, portable exams and OR procedures. Properly positioned patients to obtain quality images.
• Facilitated positive patient care experience by establishing rapport with patients of all ages.
• Reviewed physicians' orders to determine medical imaging needs and provide proper assessment of patients.
• Handled private and confidential information in compliance with hospital policies and procedures.
• Educated patients on procedure details, provided instructions and answered questions.

• Independently traveled to multiple assisted living facilities, long term care and rehabilitation hospitals to perform on site general diagnostic exams, barium swallows and EKG's.
• Interacted with dispatch to pick up exams and ensure efficiency.
• Troubleshot and resolved issues that occurred in the field.
• Consistent use of critical thinking skills to obtain an optimal diagnostic image while reducing patient exposure.

• Ensured safe and prompt transportation of patients to and from imaging modalities. Monitored patients throughout trip and maintained open lines of communication with nurses and technologists.
• Worked well independently and with team in a level 1 trauma center.