SONIA YAZMIN PINEDA OLIVA
Gastonia,NC
Summary
A proven innovative thinker using corrective action techniques to solve business, technical, and process related problems. Dedicated to the development of process goals. Organized and detail-oriented with excellent communication and interpersonal skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shop Technician
Sharp Electronics
Charlotte, NC
11.2022 - Current
- Disassembled faulty components during repair process using appropriate safety procedures.
- Identified problems with malfunctioning equipment and resolved issues through troubleshooting techniques.
- Replaced defective mechanical and electrical parts with soldering irons following diagrams.
- Installed new hardware components such as toner cartridges, drums, fusers, transfer belts.
- Trained staff members on proper operation of newly installed or upgraded copier and printer units.
- Provided technical support to users in the installation of printer drivers and software applications.
Electrician Technician
Power Breezer Headquarters
Charlotte, US
05.2019 - 08.2022
- Gathered parts supplies and tools in preparation for each workday or new job
- Responsible for installing, testing, and repairing all Electrical components for multiple versions of products production
- Responsible for ensuring the correct wiring of boards, rotation motors, fan motors, power supplies, raspberry pi's, and other electronic components conducive to the performance and quality of each product
- Also ensures the quality of all production pieces are correct that are build on the assembly line, before the product gets to the electronics install process
- Efficient in stripping and prepping all wiring components to standards
- Followed all safety protocols on the job site and reported any potential hazards
- Increased job efficiency and customer satisfaction by keeping job sites organized and clean
- Made improvements to wiring and circuit systems to address performance and safety concerns
- Measured and cut the wire and conduit that were needed
Sales and Customer Service Manager
Stars Wireless
Charlotte, NC
01.2022 - 06.2022
- Ensures proper opening and closing of the retail location with completion of all open/close procedures
- Supervision of sales staff to include; leading by example, mentoring, coaching, scheduling and counseling
- Provide continuous coaching to sales associates in all aspects of wireless sales and service
- Provide positive reinforcement and training to promote learning and growth of sales associates
- Training - ensure 100% completion of all required training monthly and annually per Cricket compliance standards
- Inventory - Manage ordering, receiving, discrepancies, and complete daily, weekly, and month-end counts as needed
- Communicates and processes any discrepancies
- Ensure proper merchandising within store, including product placement, display, and brand compliance per Cricket
- New Hires- Review resumes, perform initial phone screens, in-person interviews and complete on-boarding paperwork
- Conducts regular staff meetings to communicate promotion goals, trends and other relevant information
- Responsible for store and asset security
Captain, Senior Assembler
Cardinal Health
Indian Land, SC
08.2018 - 02.2020
- Worked on complex problems that require independent action and a high degree of initiative to resolve issues
- Assembled custom sterile kits for operation room surgeries as well as non-sterile kits for minor surgeries
- Made recommendations for new or revised processes during implementations of first runs of custom sterile medical kits
- Performed production quality kit inspections to ensure customer satisfaction
- Ensure all cGMP practices are being met to meet FDA standards
- Met quality, safety and production goals while adhering to all cGMP's, FDA and OSHA regulations
- Received department awards in 2019 for Voice of the Employee, Process Lead Time and Quality
Education
High School -
Harding University High School
Charlotte, NC01.2018
Skills
- Team Player
- Efficient and Detail-Oriented
- Goal setting
- Diagnostic skills
- Self motivation
- Problem-solving aptitude
Technicalapplications
- AS400/Imaging Query/E-DHR Viewer
- Microsoft Office- Word, Excel, Power Point, Access, Outlook
- Windows 10
- Windows XP
- Kronos
Languages
Spanish
Native/ Bilingual
English
Full Professional
Certification
- Forklift Operator
Timeline
Shop Technician
Sharp Electronics
11.2022 - Current
Sales and Customer Service Manager
Stars Wireless
01.2022 - 06.2022
Electrician Technician
Power Breezer Headquarters
05.2019 - 08.2022
Captain, Senior Assembler
Cardinal Health
08.2018 - 02.2020
High School -
Harding University High School
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