Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sonia Mercedes Agudelo Marin

Atlantic City,NJ

Summary

Developed strong interpersonal and organizational skills in fast-paced retail environment. Demonstrated ability to manage multiple tasks and provide high-quality customer service. Seeking to transition into new field, applying these transferrable skills to contribute to dynamic team.

Personable and reliable with positive attitude and strong communication skills. Understanding of customer service principles and adept in handling transactions efficiently. Focused on providing excellent service and enhancing customer experience.

Overview

2
2
years of professional experience

Work History

Store Associate

Walmart
Atlantic City, NJ
05.2025 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
  • Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Answered questions about store policies and addressed customer concerns.

Housekeeping Supervisor

H&H Service Cleaning
Atlantic City, NJ
03.2023 - 04.2025

Súpervisora de limpieza: Coordinación y supervisión de personal de aseo, control de insumos, verificación de cumplimiento de protocolos de limpieza y mantenimiento de estándares de calidad e higiene.

Education

Tecnóloga - Tecnóloga En Salud Oral

Cedeco
Medellín,Antioquia, Colombia
12.2012

Skills

  • Soy receptiva, aprendo rápido mis labores, trabajo en equipo, soy carismática, soy empatica, soy una persona servicial

Timeline

Store Associate

Walmart
05.2025 - Current

Housekeeping Supervisor

H&H Service Cleaning
03.2023 - 04.2025

Tecnóloga - Tecnóloga En Salud Oral

Cedeco