Sonia N. Gonzalez
Kissimmee,USA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Admission Officer position. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
Work History
Clinical Certified Medical Assistant
Advent Health Medical Group Diabetes & Endocrine Center
01.2020 - 01.2025
- Phone Triage Center-Answering phone calls.
- Performs clinical intake according to AHMG policy and procedures.
- May be responsible for assisting with minor procedures associated with specialty
- May be required to travel to satellite offices
- EPICS
Food Truck-sold
Yomo’s Baked Potatoes Mobile Food Truck
12.2020 - 06.2022
- Cash register familiarity
- Excellent Communication
- Strong Work Ethic
- Customer Service
- People-oriented
Medical Assistant
Orlando Family Physicians
01.2018 - 01.2019
- Greeted more than 17 patients daily prepared them for exam and assessed and recorded vital signs.
- Assisted physicians on different tests procedures lab tests.
- Administered injections and medications as directed by physicians.
- Prepared and maintained supplies for exam rooms.
- Prepared patients for exams took medical histories and vital signs and assisted during exams for approximately 20 patients a day.
- Collected lab specimens and performed basic tests.
- Input information and updated patient electronic medical records.
- Answered telephones
- Maintained exam rooms and supplies.
- EClinicalWorks/HEDIS
Therapeutic Mentor
Valley Psychiatric Services
01.2015 - 01.2017
- Assisted in implementing the therapeutic objectives of the treatment plan by working with the family to address youths emotional and mental health needs
- Taught youth skills to understand, direct, interpret, manage, and control feelings and emotional responses
- Partnered with a team of experts to work with and present a holistic approach to provide support to the clients
Case Manager
Gandara Mental Health Center
12.2013 - 12.2014
- Helped determine type of assistance clients need and assisted clients in completing paperwork to apply for various programs; Identified community resources
- Worked with clients and other professionals including the clinician to develop treatment plans
- Assisted family to address youth emotional and mental health needs
- Managed a caseload for 17 clients and met all goals of maintaining case load and continued assistance to family and clients
- Worked closely with clients and other behavioral healthcare professionals including the clinician to develop a treatment plan supportive of clients’ emotional needs
Education
Bachelor of Science - Human Services
Springfield College
Springfield, MA01.2011
Associate of Science - Executive Office Administration
Springfield Technical Community College
Springfield, MA01.2003
Skills
- Fluent oral and written communication in English and Spanish, with exceptional telephone skills
- Medical Office Management experience
- At least almost three years of Electronic Medical Record (EMR) EPIC-eClinicalWorks
- Ability to work as a team member, as well as independently
- Ability to perform comfortably in a fast-paced, deadline-oriented work environment
- Positive attitude and highly motivated
- Demonstrated ability to take initiative and to work with minimal supervision
- Demonstrated ability to promote and maintain effective working conditions
- Excellent computer skills and multi-tasking ability
- Microsoft Office Suite (Word, PowerPoint, Outlook, etc) and standard office equipment (telephone, computer, copier, etc)
- Previous experience working with families and youth
- Teamwork
- Time management
- Planning and coordination
Current Certification
American Red Cross-CPR/AED
Education
true
Related Experience
Previous experiences also included working with patient registration process, check in/check out of patients, handling co-pays and appointment scheduling. Interacted with social services department, related to housing assistance.
Languages
Spanish
Native or Bilingual
Timeline
Food Truck-sold
Yomo’s Baked Potatoes Mobile Food Truck
12.2020 - 06.2022
Clinical Certified Medical Assistant
Advent Health Medical Group Diabetes & Endocrine Center
01.2020 - 01.2025
Medical Assistant
Orlando Family Physicians
01.2018 - 01.2019
Therapeutic Mentor
Valley Psychiatric Services
01.2015 - 01.2017
Case Manager
Gandara Mental Health Center
12.2013 - 12.2014
Bachelor of Science - Human Services
Springfield College
Associate of Science - Executive Office Administration
Springfield Technical Community College
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