Soniqua Gilmore
Austin
Summary
Highly experienced in financial operations with a background in managing complex payment systems, bank reconciliations and financial reporting. Strengths include strong analytical ability, problem-solving skills and knowledge of financial software tools. Previous roles have led to improved operational efficiency and strengthened internal controls within the finance department.
Overview
25
25
years of professional experience
Work History
Financial Operations Specialist
Apple
Austin, TX
12.2025 - Current
- Managed financial data entry and reconciliation for accurate reporting.
- Coordinated cross-functional communication to streamline financial processes.
- Analyzed expense reports and identified discrepancies for resolution.
- Reviewed financial data to identify discrepancies and inconsistencies in customer accounts.
Lead Bank Teller
PNC Bank
Austin
10.2024 - 12.2025
- Supervised daily cash operations and teller activities at PNC Bank.
- Guided new tellers in mastering procedures and upholding customer service excellence.
- Administered cash drawer audits to reinforce accountability and enhance security measures.
- Developed relationships with customers by providing exceptional service in a friendly manner.
- Oversaw bank vault operations maintaining precise balance of daily cash for withdrawals and deposits.
Beauty Consultant
Walgreens
Austin
11.2000 - 09.2023
- Facilitated personalized beauty consultations aimed at improving customer satisfaction.
- Tracked inventory levels of beauty products and restocked shelves when necessary.
- Trained new staff on product knowledge and customer service standards.
- Assisted customers in selecting products that meet their specific needs.
Education
High School Diploma -
McCallum High School
Austin, TXSkills
- Cash handling
- Teller supervision
- Transaction processing
- Customer account management
- Audit administration
- Customer relationship management
Education and Training
other
Timeline
Financial Operations Specialist
Apple
12.2025 - Current
Lead Bank Teller
PNC Bank
10.2024 - 12.2025
Beauty Consultant
Walgreens
11.2000 - 09.2023
High School Diploma -
McCallum High School