Sonique GOODRICH
Douglasville,United States
Summary
Hardworking Lube Technician with impressive vehicle maintenance knowledge and strong work ethic. Trained and mentored 10 new employees. High-level mechanical, organizational and communications skills enabled achievement of desired results in fast-paced environment.
Transportation security professional with strong experience ensuring safety and compliance in high-pressure environments. Proven ability to collaborate with teams and adapt to changing needs while maintaining high standards. Skilled in threat detection, risk assessment, and emergency response. Highly reliable and results-driven, consistently achieving security objectives and enhancing operational efficiency.
Overview
5
5
years of professional experience
Work History
Transportation Security Officer
Homeland Security TSA
06.2023 - 03.2025
- Enhanced passenger safety by conducting thorough security screenings and inspections of luggage, vehicles, and individuals.
- Assisted passengers with special needs or disabilities during the security screening process, ensuring their comfort and dignity were maintained at all times.
- Detected potential threats by utilizing advanced screening technology, such as X-ray machines and metal detectors.
- Completed extensive training in emergency response protocols related to fire safety and hazardous material handling
- Performed pat-downs to look for unauthorized materials and weapons.
- Stayed current on evolving security protocols by participating in ongoing training programs and workshops regularly.
- Attended daily briefings with supervisors to discuss issues with security screening processes.
- Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
- Demonstrated adaptability and flexibility by rotating between various security functions as needed.
- Completed detailed reports documenting incidents, suspicious activities, or violations within the transportation facility.
- Supported fellow officers in managing conflicts or disruptions that arose within the transportation facility, swiftly restoring order.
- Improved operational efficiency by suggesting improvements to queue management system.
Automotive Lube Technician
Take 5 Oil Change
03.2020 - 07.2022
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
- Applied lubricants to moving parts of vehicle engines to prevent premature engine wear.
- Computed and recorded totals and transactions using microsoft.
- Kept shop areas neat, clean and free of safety hazards.
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
- Topped off fluids in vehicle engines to lubricate, protect and cool engine.
- Greeted customers and answered questions about oil changes and other services.
- Checked fluids, tires, brakes and other systems as part of 5-point inspection.
- Worked alone or in team-based systems to complete up to 25 oil changes each day.
- Suggested additional services to customers in order to meet upsell goals.
- Educated customers on vehicle systems operation and recommended regular maintenance schedules to promote optimal vehicle functionality.
- Conducted vehicle inspections and recorded results in database to comply with Georgia vehicle inspection requirements.
Education
High School Diploma -
New Manchester High School
Douglasville, GA05.2022
Skills
- Brakes and Tires
- Documentation Skills
- Hardworking and Dedicated
- Customer Service
- Manufacturer Specifications
- Fluid Checks
- Critical Thinking
- Gasket Replacements
- Hazardous Waste Management
- Shipment Receiving
- Ordering Parts
- Bay Maintenance
- Work Area Cleanliness
- Verbal and Written Communication
- Coolant Flushes
- Washing Windows
- AC Tune-Up
- Brakes Replacement
- Team Player
- Oil Changes
- Visual Inspections
- New Employee Training
- Safety Checks
- Inspecting Vehicles
- Integrity and honesty
- De-escalation techniques
- Team development
- Security equipment operation
- Surveillance monitoring
- Security station experience
- Incident reporting
- Threat management
- Public safety awareness
- Emergency preparedness
- Stress tolerance
- Report development
- Airport certified employee (ACE)
Timeline
Transportation Security Officer
Homeland Security TSA
06.2023 - 03.2025
Automotive Lube Technician
Take 5 Oil Change
03.2020 - 07.2022
High School Diploma -
New Manchester High School
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