Sonita Cole
Raleigh,NC
Summary
Certified Personal Assistant with experience serving chronically ill patients, including assisting with daily living activities and household tasks. Patient and highly compassionate. Skilled at operating within long-term care environments or outpatient centers.
Compassionate Certified Nursing Assistant (PCA) diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
6
6
years of professional experience
Work History
PCA
Home Choice Health Care solution
Raleigh, NC
01.2023 - Current
- Collaborated with family members and other healthcare professionals to develop individualized care plans for each patient's needs.
- Ensured safety of patients by using appropriate lifting techniques while assisting them with mobility activities.
- Educated families about proper nutrition for their loved ones in order to maintain good health.
- Performed light housekeeping duties such as changing bed linens, doing laundry, washing dishes and vacuuming carpets.
- Transported clients from one location to another in an efficient manner.
- Monitored vital signs such as blood pressure and pulse rate for clients under medical care.
- Communicated regularly with supervisors regarding any changes in client status or behavior that require attention.
- Helped patients to perform range-of-motion exercises as instructed by physical therapists or other healthcare professionals.
- Performed vital signs monitoring including blood pressure, temperature, pulse rate and respiration rate.
- Responded promptly to emergency situations according to established protocols.
- Provided emotional support and companionship to elderly clients experiencing loneliness or depression.
- Provided personal care assistance to elderly and disabled individuals in their homes, including bathing, dressing, grooming, transferring, toileting and feeding.
Environmental Services Housekeeper
Crothall
Charlotte , NC
07.2018 - 02.2019
- Emptied trash cans and replaced liners as needed.
- Stocked linen closets with fresh linens as needed.
- Adhered to departmental policies regarding safety protocols while performing job duties.
- Stocked medical supplies in patient rooms and common areas.
- Ensured that all areas were kept clean according to established standards.
- Vacuumed carpets in all public areas of the hospital.
- Removed trash from patient rooms and other parts of the facility on a regular basis.
- Provided excellent customer service when interacting with patients or visitors.
- Responded promptly to requests from staff members regarding cleaning issues.
- Disinfected surfaces such as countertops, sinks, toilets, showers and bathtubs.
- Maintained records of daily cleaning activities for tracking purposes.
Appointment Setter
APWHC
Charlotte , NC
07.2018 - 09.2018
- Performed other duties assigned by management team members.
- Established strong working relationships with other departments within the organization.
- Ensured that all customer data is kept confidential at all times.
- Maintained a positive attitude while dealing with difficult situations involving customers.
- Provided information regarding services and policies.
- Scheduled and confirmed appointments.
- Answered telephones and directed calls to appropriate staff members.
Education
Medical Administration With EMHR - Medical
SPCC
Monroe,NC05-2019
CNA/PCA -
Umanah Healthcare Institute
Charlotte , NC09-2015
High School Diploma -
Kennedy Charter Public
Charlotte , NC06-2008
Skills
- Compassionate Care
- Range of motion exercises
- Behavioral Management
- Emotional Support
- Dementia Care
- Vital signs monitoring
- HIPAA Compliance
- Transfer Techniques
- Patient Education
- Patient Observation
- Specimen Collection
- ADL support
- Basic nursing care
- Data Collection
- Clinical Training
- Professional Bedside Manner
- Patient Services
- CNA Certification
- Patient Assessments
Timeline
PCA
Home Choice Health Care solution
01.2023 - Current
Environmental Services Housekeeper
Crothall
07.2018 - 02.2019
Appointment Setter
APWHC
07.2018 - 09.2018
Medical Administration With EMHR - Medical
SPCC
CNA/PCA -
Umanah Healthcare Institute
High School Diploma -
Kennedy Charter Public