Sonja Brimer
Hiwassee,VA
Summary
Demonstrates exceptional attention to detail and customer service excellence with over 20 years of experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Housekeeper
Virginia Tech
Blacksburg, VA
03.2025 - Current
- Maintains hygienic standards and orderly environments in patient exam rooms and shared spaces to enhance patient experience.
- Monitors and maintain adherence to established hygiene standards to ensure safety.
- Monitors stock levels of cleaning supplies to support facility maintenance and cleanliness.
Pharmacy Technician
Pharmacy Alternatives, Christiansburg Va
Christiansburg, Va
10.2019 - 03.2025
- Ensured precise packing of medicine in bubble cards for pharmacist verification.
- Facilitated adherence to monthly cycle deadlines, ensuring timely medication delivery to patients.
- Executed removal of outdated medications to ensure compliance with safety standards.
- Executed precise labeling of medicine bubble cards for pharmacist verification.
- Monitored daily orders from external vendors to ensure timely delivery.
Pharmacy Technician
Select Quote, Remote
Remote
01.2022 - 03.2022
- Answer phone calls from patients regarding bills
- Process credit card payments over the phone
- Bill rejected insurance claims
Education
Highschool - undefined
Radford Highschool
Radford, Va06.1994
Skills
- Managed customer interactions to ensure a positive experience and foster long-term relationships
- Conducted regular inventory audits to maintain accurate stock records and minimize discrepancies
- Managed data entry operations, maintaining high standards of accuracy and attention to detail
- Executed thorough reviews and assessments to maintain high standards of precision and excellence
- Applied comprehensive knowledge of medical terminology to facilitate effective interactions with patients and healthcare professionals
- Achieved timely resolution of insurance claims through effective handling and verification Enhanced client trust by providing clear communication regarding policy coverage Improved overall efficiency of verification processes, leading to increased client satisfaction
- Developed and maintained organized systems for tracking time allocation and project progress
- Mastered key software applications, focusing on data analysis and project management
- Oversaw cash handling activities, including processing transactions and reconciling cash drawers
- Assessed and triaged urgent issues to facilitate prompt resolution and support team objectives
- Conducted thorough reviews and validations to uphold data integrity and accuracy
Certification
National Pharmacy Technician Certification (PTCB)
Certified Pharmacy Technician (CPhT)
Timeline
Housekeeper
Virginia Tech
03.2025 - Current
Pharmacy Technician
Select Quote, Remote
01.2022 - 03.2022
Pharmacy Technician
Pharmacy Alternatives, Christiansburg Va
10.2019 - 03.2025
Highschool - undefined
Radford Highschool