Sonja Campbell
Suwanee
Summary
Dynamic IT Supplier Project & Performance Manager at Mercedes Benz USA, adept at fostering strategic partnerships and enhancing service quality. Proven expertise in contract negotiation and financial analysis, driving continuous improvement initiatives. Skilled in data analytics and team collaboration, delivering impactful results in supplier management and operational efficiency.
Overview
10
10
years of professional experience
1
1
Certification
Work History
IT Supplier Project & Performance Manager
Mercedes Benz USA
04.2022 - Current
- Foster trust-based partnerships with Managed Services Providers to drive co-innovation and service enhancements.
- Oversee supplier performance tracking in collaboration with IT departments, addressing conflicts and performance issues proactively.
- Conduct regular stakeholder meetings to align expectations and enhance communication across all levels of supplier management.
- Implement strategic plans with IT Departments and suppliers to enhance service quality.
- Manage supplier on-boarding/off-boarding processes, ensuring compliance with due diligence and transition standards.
- Develop and apply a modern performance management framework to generate value at the organizational level.
- Serve as the primary contact for full contract management lifecycle, including RFPs, evaluations, negotiations, PR to PO creation and contract renewals.
- Process supplier invoices, manage purchase contracts, and oversee funding release operations to ensure timely financial transactions.
- Collaborate with stakeholders to ensure contract compliance with procurement, legal, and IT security standards.
Financial Specialist – Information Technology
Mercedes Benz USA
02.2021 - 04.2022
- Develop G&A and investment budgets for IT cost centers, aligning with Daimler standards and functional guidelines.
- Produce and present financial forecasts and reports to support decision-making processes for IT management.
- Streamline reporting processes through automation to enhance financial transparency and efficiency.
- Supervise the procure-to-pay process and guide IT professionals in procurement and invoicing.
- Drive continuous improvement initiatives in sourcing and supplier management, including invoice payment automation.
Budget Allocation and Capacity Analyst
MB Academy, Mercedes Benz USA
07.2018 - 02.2021
- Managed the MB Academy budget, providing data analytics and recommendations for effective spend utilization.
- Presented budget reports to leadership and collaborated with department managers to ensure clarity and accuracy in budget tracking.
- Developed automated utilization reporting in collaboration with business intelligence analysts, improving overall operational efficiency.
Accounts Payable Specialist
MB Academy, Mercedes Benz USA
12.2016 - 07.2018
- Oversaw accounts payable functions, ensuring timely and accurate processing of invoices and payments.
- Managed vendor relations and resolved complex payment issues, enhancing financial workflows and compliance.
- Led initiatives to reduce check usage and promote electronic fund transfers (EFTs) for improved cash flow management.
Employee Lease Administrator
Mercedes Benz Financial
01.2016 - 12.2016
- Validated employee lease requests, ensuring compliance with program policies and processing necessary documentation.
- Coordinated vehicle deliveries and completed all relevant paperwork to facilitate seamless employee experiences.
- Managed vehicle maturities, optimizing delivery schedules in line with employee needs and company objectives.
Education
Bachelor of Arts - Mathematical Sciences
Savannah State University
Savannah, GA06-2002
Skills
- Supplier Relationship Management
- Financial Planning & Analysis
- Contract Negotiation & Management
- Project Management
- Performance Improvement
- Data Analytics & Reporting
- Procurement Processes
- Team Collaboration & Communication
Certification
- Strategic Controller - American Studies Corp
- Accounting Principles - Harvard Business School Online
Timeline
IT Supplier Project & Performance Manager
Mercedes Benz USA
04.2022 - Current
Financial Specialist – Information Technology
Mercedes Benz USA
02.2021 - 04.2022
Budget Allocation and Capacity Analyst
MB Academy, Mercedes Benz USA
07.2018 - 02.2021
Accounts Payable Specialist
MB Academy, Mercedes Benz USA
12.2016 - 07.2018
Employee Lease Administrator
Mercedes Benz Financial
01.2016 - 12.2016
Bachelor of Arts - Mathematical Sciences
Savannah State University