Sonja Choreva
Cincinnati,OH
Summary
Compassionate and detail-oriented professional with experience in customer service, coordination, and fast-paced environments. Skilled in communication, organization, problem-solving, and managing multiple responsibilities while providing excellent support to individuals and teams. Strong ability to adapt, collaborate, and create positive experiences through professionalism and attention to detail.
Overview
3
3
Languages
10
10
years of professional experience
Work History
Pre Access Coordinator
TriHealth
Cincinnati, OH
10.2023 - Current
- Managed a high-volume patient schedule in a fast-paced healthcare environment while prioritizing urgent patient needs.
- Coordinated care between patients, providers, and clinical staff to ensure efficient, patient-centered service.
- Managed scheduling, referrals, and patient inquiries while maintaining accuracy and attention to detail.
- Resolved scheduling conflicts and organized daily workflows to support efficient operations and improve the patient experience.
Nutrition Service Worker
TriHealth
Cincinnati, OH
05.2023 - Current
- Assisted patients with meal selections while providing compassionate, customer-focused service.
- Prepared and delivered meals while following dietary restrictions, safety standards, and nutrition guidelines.
- Managed multiple tasks in a fast-paced healthcare environment while maintaining accuracy and efficiency.
- Collaborated with healthcare teams to support patient satisfaction and overall care experience
Babysitter
Babysitting
Cincinnati, OH
06.2016 - Current
- Ensured safe and nurturing childcare for families
- Assisted children with daily schedules and activities in a nurturing environment
- Supervised children’s activities, ensuring safety and engagement in playtime and educational tasks.
- Developed and implemented age-appropriate learning activities to enhance cognitive skills.
- Communicated effectively with parents regarding children's behavior, progress, and daily activities.
Server / Host / Busser
P & S Family Diner
Cincinnati, OH
10.2018 - 04.2023
- Delivered exceptional customer service in high-pressure settings
- Coordinated seating, ordering, and table turnover to enhance guest experience
- Addressed and resolved customer concerns to ensure satisfaction
Education
Bachelor's Degree - Political Science
University of Cincinnati
University of Cincinnati01-2026
High School Diploma -
Colerain High School
Bachelor of Science - Law And Society
University of Cincinnati
Cincinnati, OH05-2026
Skills
- HIPAA Compliance
- Patient Communication
- Organization
- Organizational skills
- Attention to Detail
- Patient registration
- Time Management
- Multitasking
- Organizational skills
- Patient flow management
- Patient support services
LANGUAGES
English
Macedonian
Serbian
Timeline
Pre Access Coordinator
TriHealth
10.2023 - Current
Nutrition Service Worker
TriHealth
05.2023 - Current
Server / Host / Busser
P & S Family Diner
10.2018 - 04.2023
Babysitter
Babysitting
06.2016 - Current
Bachelor's Degree - Political Science
University of Cincinnati
High School Diploma -
Colerain High School
Bachelor of Science - Law And Society
University of Cincinnati