Microsoft
SONJA FUNTANILLA
SITE SECURITY MANAGER
Sierra Vista,USA
Work Preference
Summary
Dynamic and results-oriented professional with over five years of experience in customer service, now transitioning into veteran services. Proven expertise in claims processing and advocacy positions well for a role as a Vocational Rehabilitation Specialist with the Department of Veterans Affairs. Committed to driving success through dedicated support and tailored solutions for veterans, ensuring needs are met with compassion and efficiency. Eager to contribute to a mission that empowers those who have served the nation.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Site Security Manager
Strategic Resources INC
05.2024 - Current
- Research and review source documents, verify eligibility, and discuss/brief entitlements as stated in AR 600-8-14.
- Ensure the integrity of personnel security, identification systems, and physical infrastructure, to include managing RAPIDS workstation security, issuing CAC/USID cards, enforcing DoD regulations, conducting audits, training personnel, and managing cardstock/consumables to prevent fraudulent access.
- 40 hrs worked per week.
VERIFYING OFFICIAL
Patriot Enterprises LLC
02.2022 - 05.2024
- Research and review source documents, verify eligibility, and discuss/brief entitlements as stated in AR 600-8-14.
- Quickly and accurately process, input, and update records in the DEERs/Rapids system.
- Register, process and maintain DEERS/Rapids information for military personnel and their families.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Learned and adapted quickly to new technology and software applications.
- Identified issues, analyzed information, and provided solutions to problems.
ENGINEERING TECHNICIAN I
Jacobs technology
06.2021 - 02.2022
- Perform limited technical functions related to the support of testing activities such as operation, operator level maintenance and modifications.
- Person will be required to operate/maintain military tactical radios; send/receive and score voice/data transmissions and operate/maintain equipment within EPG's instrumentation suite.
- Intermittent full time with 40-50 hours worked per week.
- Conducted research and gathered data on engineering components and systems.
Dining Facility Manager
Thunder mountain enterprise LLC
08.2021 - 02.2022
- Assisted and operated the Military's dining facility/DFAC.
- Maintain the cleanliness, operability and employees to ensure quality food and service were available to the soldiers.
- Cooperated with the military installation chain of command and nutritionist to ensure soldiers were getting the proper amount of food and nutrition.
- Oversaw food preparation and monitored safety protocols.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Maximized quality assurance by completing frequent line checks.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Customer Service Representative
Alliance One
08.2019 - 12.2019
- Provide assistance to customers and clients in regards to their accounts.
- Accept payments for customer's vehicles.
- Assist customers with their vehicle loans, title issues, and overall general service.
- Responded to customer requests for products, services, and company information.
CRYOTHERAPIST
Cryogen plus
08.2019 - 12.2019
- Training to be a Cryotherapist, duties included answering phone calls and booking appointments, promote business on social media, keep office clean and assist in treating clients holistically.
- 20-30 hours per week worked.
CUSTOMER SERVICE / EMERGENCY RESPONSE
Philips LifeLine
10.2016 - 06.2019
- Provided/handled general customer concerns; this would include billing transactions, starting up accounts, troubleshooting, assisting the customer in any questions or concerns that they may have, to include response center training.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Identified issues, analyzed information, and provided solutions to problems.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Education
Certificate - Cybersecurity
SCI Texas
Austin, Tx04-2023
CERTIFICATE - Medical Billing And Coding
Martinsburg College
Martinsburg, WV10-2019
ASSOCIATES - Logistics And Supply Chain Management
Cochise College
Sierra Vista, Arizona, AZ05-2013
Skills
Threat analysis
Asset protection
Security risk assessment
Contractor supervision
Information security
Compliance management
Fraud prevention
Training oversight
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Certification
ANTI-TERRORISM CERTIFICATE
SSM ROLES AND RESPONSIBILITIES CERTIFICATE
RAPIDS 7 BASICS FOR VO/SSM CERTIFICATE
RAPIDS DESKTOP CERTIFICATE
RAPIDS CERT INTRO AND DoD ID CARD POLICY CERT
CTIP
OPSEC
CUI TRAINING
SHARP TRAINING
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Affiliations
- Federal contractor
Quote
Almost everything worthwhile carries with it some sort of risk, whether it’s starting a new business, whether it’s leaving home, whether it’s getting married, or whether it’s flying into space.
Chris Hadfield
Software
POS
RAPIDS
Languages
English
Native or Bilingual
Timeline
Site Security Manager
Strategic Resources INC
05.2024 - Current
VERIFYING OFFICIAL
Patriot Enterprises LLC
02.2022 - 05.2024
Dining Facility Manager
Thunder mountain enterprise LLC
08.2021 - 02.2022
ENGINEERING TECHNICIAN I
Jacobs technology
06.2021 - 02.2022
CRYOTHERAPIST
Cryogen plus
08.2019 - 12.2019
Customer Service Representative
Alliance One
08.2019 - 12.2019
CUSTOMER SERVICE / EMERGENCY RESPONSE
Philips LifeLine
10.2016 - 06.2019
Certificate - Cybersecurity
SCI Texas
CERTIFICATE - Medical Billing And Coding
Martinsburg College
ASSOCIATES - Logistics And Supply Chain Management
Cochise College