Sonja Green
Round Rock,TX
Summary
Dynamic and results-driven professional with experience at Career Strategies Inc, excelling in collections and customer service. Proven ability to enhance customer satisfaction through effective negotiation and payment plans. Skilled in payment processing and accounts receivable, consistently resolving delinquent accounts while maintaining strong client relationships.
Overview
20
20
years of professional experience
Work History
Collector
Career Strategies Inc
Round Rock, TX
06.2006 - Current
- Maintained high volume of calls
- Improved customer satisfaction by effectively resolving delinquent accounts through negotiation and payment plans.
- Processed payments and applied to customer balances.
- Responded to customer inquiries and provided detailed account information.
Education
Plain Dealing High
Plain Dealing, LA06.1987
Skills
- Payment processing
- Invoice processing
- Clerical support
- Administrative support
- Invoicing and collections
- Collections and invoice processing
- Customer service
- Accounts receivable
- Invoice verification
Timeline
Collector
Career Strategies Inc
06.2006 - Current
Plain Dealing High