Sonja Moore-Williams

Aged A/R Supervisor

Aspirion Health Resources

Wayne, NJ

01.2009 - Current

Oversee and direct a team of Medicare/Medicaid Claims Analysts and one Document Imaging Clerk in daily operations. Review reports on employee attendance, productivity and effectiveness to evaluate performances.
Guide team members in meeting performance KPIs, coaching, development through education. Interview applicants and recommend individuals for hiring new team members.
Attend monthly client meetings to present collected cash totals and to provide account status updates. Identify needs of clients promptly and efficiently.
Complete account reconciliations from clients, identify errors and re-file denied or rejected claims quickly to prevent payment delays.
Maintain current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols and third-party billing requirements.
Accurately work accounts in excess of $100K, meticulously track and resolve underpayments in conjunction with posting and adjusting insurance payments.
Create and prepare reports that include specific client industry findings, trends and maintain Pending Provider Information reports.
Manage workflow tasks according to established timelines and departmental standards. Conduct QC reviews of work completed by team members.

Similar Profiles

Brittany SchragerBrittany Schrager

Operations Manager at Aspirion Health ResourcesOperations Manager at Aspirion Health Resources

Alyssa H. GrifeAlyssa H. Grife

Managing Attorney and Director, Client Manager at Aspirion Health ResourcesManaging Attorney and Director, Client Manager at Aspirion Health Resources