Sonja Rivera
Human Resource Specialist
Semmes,Alabama
Summary
Goal-oriented Human Resources Specialist experienced in training protocol development and policy implementation. Strong financial acumen with demonstrated success in budget development and adherence. Accomplished in analyzing company needs and developing long-term solutions to meet personnel objectives.
Overview
15
15
years of professional experience
3
3
years of post-secondary education
Work History
Payroll & Benefits Coordinator
Goodwill Gulf Coast
Mobile, AL
2023.04 - Current
- Managed payroll data entry and processing for 500 employees to comply with predetermined company guidelines via Paycom.
- Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Analyzed benefit plan options annually to identify cost-saving opportunities without sacrificing quality of coverage for employees
Associate Director, Human Resource Manager
Right At Home, Home Health Care
Mobile, AL
2021.03 - 2023.04
- Develop and implement policies and procedures for recruitment, onboarding, training, employee development, payroll, performance management, and employee benefits for over 200 employees
- Streamline onboarding and employee development processes, resulting in 60% reduction in onboarding cycle time and 40% improvement in employee retention rate
- Analyze and monitor employee trends and metrics, such as turnover and engagement, and developed strategies to address issues for improvement.
- Actively participated in industry conferences and networking events, increasing company visibility and creating valuable connections with peers
- Reduced operational costs by identifying inefficiencies and implementing cost-saving measures in various departments
Human Resource Manager
Advanced Dermatology Associates
New York, N
2020.07 - 2021.01
- Established and implemented Human Resource policies and procedures to ensure compliance with applicable regulations, decreased labor costs by 10%
- Carried out recruitment processes, managed onboarding and offboarding activities, and conducted performance appraisal reviews for all staff, increasing employee morale by 45%
- Implemented training and development program, increasing employee competencies and skills by 15%.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times
- Developed comprehensive onboarding programs to facilitate smooth integration of new employees into organization
Sergeant, Healthcare Specialist
United States Army
2008.11 - 2020.09
- Supervised team of 15 medical personnel during COVID-19 response in New York, NY to test, monitor, and care for over 2,000 patients
- Managed logistics of military medical facility personnel and equipment worth $2.2 million
- Lead medical team of 30 personnel and served over 400 service members in medical capacity while deployed.
Education
Bachelor’s of Science - Business Management
SUNY Empire College
Saratoga Springs 2017.01 - 2020.05
Skills
Performance ManagementEmployee RelationsRecruiting
Risk Managment
Benefits Administration
Payroll Administration
Human Resources
Paycom HRIS
Legal Compliance
Organizational Development
Timeline
Payroll & Benefits Coordinator
Goodwill Gulf Coast
2023.04 - Current
Associate Director, Human Resource Manager
Right At Home, Home Health Care
2021.03 - 2023.04
Human Resource Manager
Advanced Dermatology Associates
2020.07 - 2021.01
Bachelor’s of Science - Business Management
SUNY Empire College
2017.01 - 2020.05
Sergeant, Healthcare Specialist
United States Army
2008.11 - 2020.09