Treatment Coordinator
Dr. Edward J. Green, DMD, PC
Albany, GA
09/17/07 - Current
- Managed patient scheduling, appointment reminders, and follow-up calls.
- Created customized treatment plans for patients based on individual needs.
- Tracked patient progress and updated records accordingly.
- Maintained communication with healthcare providers regarding referrals and authorizations.
- Ensured compliance with HIPAA regulations as well as other applicable laws.
- Collaborated with payers such as Medicare and Medicaid or private insurers regarding coverage criteria.
- Performed administrative duties such as filing insurance claims forms or preparing reports.
- Provided education and resources to help patients understand their treatment options.
- Conducted financial consultations with patient and set up payment plans.
- Coordinated payment with insurance companies and discussed dental benefits with patients.
- Made appointments, contacted patients for follow-ups, coordinated with insurance companies and handled billing issues.
- Held interviews with patients to hear concerns, gather health history and understand objectives.
- Assisted dentist in helping patients determine optimal treatment options.
- Completed insurance verifications and claim forms for patient intake and processing.
