Sonja Tarallo
Sarasota,FL
Summary
Accomplished and certified Pharmacy Technician with over 28 years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law.
Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Pharmacy Technician Distribution Spc
Sarasota Memorial Hospital Pharmacy
12.2009 - Current
- Reviewed technical documents and collaborated on customized design to achieve process improvement and compliance.
- Trained users on desktops, laptops and mobile devices.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Counted, measured, and compounded medications following standard procedures.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Restocked automated medication dispensing equipment.
- Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.
Senior Pharmacy Technician
Walgreens
02.1988 - 03.2016
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
- Supervised 10 pharmacy technicians and coordinated day-to-day assignments.
- Answered patients' questions and troubleshot prescription issues.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled and inventoried medication to keep accurate records.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Counted, measured, and compounded medications following standard procedures.
- Collected co-payments or full payments from customers.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Reviewed and verified customer information and insurance provider information.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Education
High School Diploma -
Bayshore Highs School
Bradenton, FL05.1986
Skills
- Organization and Prioritization
- Pharmaceutical Preparation
- Cash Register Operation
- Storage Maintenance and Security
- IV Preparations
- Wholesale Ordering
- Answering and Routing Calls
- Equipment Cleaning and Maintenance
- Pharmaceuticals Mixing
- Drug Compounding
- Bulk Medicine Prepacking
- Prescription Filling and Labeling
- Ordering and Stocking Medications
- Receiving Incoming Supplies
- Hazardous Waste and Disposal
- Aseptic Techniques
- Proper Labeling Procedures
- Assisting Pharmacists
- Confidentiality and HIPAA
- Pharmacy Operations
- Pyxis MedStation
- Manual and Automated Medication Dispensing
- Team Collaboration
- Operations Support
- Medication Dispensing
- Intravenous Admixture Preparation
- Workflow Optimization
- Drug Inventory Management
Certification
- CPhT - Certified Pharmacy Technician 11/1998
- Next Level Achievement Leadership Program 5/2023
- PTCB-Controlled Substance and Diversion certificate 5/2023
- PTCB-Supply Chain and Inventory Management certificate 7/2023
Timeline
Pharmacy Technician Distribution Spc
Sarasota Memorial Hospital Pharmacy
12.2009 - Current
Senior Pharmacy Technician
Walgreens
02.1988 - 03.2016
High School Diploma -
Bayshore Highs School
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