Sonja Ward
Summary
Supportive, motivated, and patient-oriented registered nurse (RN) with over 20 years of healthcare experience. Dedicated, efficient, and detail-oriented team player with excellent interpersonal skills, compassion, ability to multitask, and a thorough understanding of HIPAA regulations and patient confidentiality best practices. Licensed medical professional with history of supporting doctors, administrative, and other clinical staff on operational tasks.
Overview
30
30
years of professional experience
Work History
Manage Care Registered Nurse
Advocate Medical Group Olympia Field
11.2022 - Current
- Coordinating with providers to ensure patients are receiving appropriate, cost-effective treatments.
- Reviewing patient's records, treatment, and insurance plans to ensure they align with insurance guidelines.
- Managing patients with complex conditions, ensuring that they receive the necessary resources and support for their care.
- Monitoring quality of care provided to patients and improving healthcare outcomes.
- Providing education to patients conditions, treatment options, and preventive care.
Licensed Practical Nurse
Advocate Medical Group Olympia Fields
01.2017 - 11.2022
- Conducted Medicare Wellness visits on patients.
- Performed retinal imaging on diabetic patients.
- Oversaw site's vaccination clinics.
- Collaborated with providers to improve patient health initiatives by scheduling appointments, placing orders, and documenting patient outreach.
- Developed and implemented individualized patient care plans.
Business Associate
Advocate Christ Medical Center
01.1995 - 01.2017
- Processed physician's orders.
- Scheduled patients for procedures.
- Ordered supplies and monitored phone lines.
- Prepared outpatient charts with pre-procedural results while adhering to HIPAA guidelines.
- Communicated with physicians, clinical staff, patients, and families to promote positive satisfaction.
Education
Associate of Applied Science - Nursing
Rasmussen University
10.2022
License Practical Nursing -
International Career Institute
03.2017
Associate of Arts -
Olive Harvey College
12.2010
Skills
- Direct Patient Care
- Critical Thinking
- CPR/BLS certified
- Detail oriented
- Adaptability
- Professionalism
- Time management
- Epic EMR
- Written and verbal communication
- Service recovery
References
Available Upon Request
Timeline
Manage Care Registered Nurse
Advocate Medical Group Olympia Field
11.2022 - Current
Licensed Practical Nurse
Advocate Medical Group Olympia Fields
01.2017 - 11.2022
Business Associate
Advocate Christ Medical Center
01.1995 - 01.2017
Associate of Applied Science - Nursing
Rasmussen University
License Practical Nursing -
International Career Institute
Associate of Arts -
Olive Harvey College
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