Summary
Overview
Work History
Education
Skills
Timeline
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Sonja Erika Stitt

Summary

Proven track record of enhancing team efficiency and productivity at Delilahs, leveraging strong multitasking and organizational skills. Excelled in high-pressure environments, significantly improving service delivery through meticulous attention to detail and robust verbal communication. Demonstrated expertise in manufacturing processes and product inspections, driving quality and operational excellence. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

21
21
years of professional experience

Work History

Harvest Technician

Native Roots
07.2022 - Current
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
  • Trained new associates on standard operating procedures, ensuring consistency across the team.
  • Collaborate with team members to meet daily and quarterly goals

Bartender

ARAMARK Sports and Entertainment
04.2022 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Logistic Manager

Delilahs
02.2006 - 07.2021
  • Oversaw day to day operations and assigned tasks to staff
  • Created and maintained schedules to ensure positive work flow
  • Ensure a safe environment for both team and customers
  • Collaborate with team members and management to ensure work flow

Senior Bartender

Delilahs
01.2004 - 07.2021
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Closed out cash register and prepared cashier report at close of business.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Elevated guest experiences by promptly addressing concerns or complaints in a professional manner.
  • Developed innovative cocktail recipes, driving menu diversity and attracting new customers.
  • Trained new bartenders on proper techniques, ensuring consistent quality across the team.
  • Boosted sales performance through upselling techniques and promotion of special events.
  • Managed cash handling procedures, reducing discrepancies and improving overall accountability.
  • Increased repeat business with exceptional interpersonal skills and rapportbuilding.
  • Handled high-volume service periods calmly and efficiently, ensuring minimal wait times for guests.
  • Served high customer volumes during special events, nights, and weekends.

Education

GED -

State of New Jersey
Online
2022

Skills

  • Works Well Under Pressure
  • Written/Verbal Communication
  • Attention to Detail
  • Multitasking and Organization
  • Work Planning and Prioritization
  • Product Inspections
  • Manufacturing Processes
  • Self Motivation
  • Reliability

Timeline

Harvest Technician

Native Roots
07.2022 - Current

Bartender

ARAMARK Sports and Entertainment
04.2022 - Current

Logistic Manager

Delilahs
02.2006 - 07.2021

Senior Bartender

Delilahs
01.2004 - 07.2021

GED -

State of New Jersey
Sonja Erika Stitt