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Dynamic and results-driven professional with a proven track record of rapid advancement in the hospitality industry, achieving the role of General Manager within one year of starting as a crew member. Demonstrated exceptional leadership and resilience during the challenges of the 2020 COVID pandemic, successfully stepping into the General Manager position following the previous manager's departure. Recognized for strong operational oversight and team management skills, consistently driving performance and enhancing customer satisfaction. Authorized to work in the U.S. for any employer, committed to excellence and passionate about fostering high-performing teams.

Seasoned Customer Associate with 10 years of experience dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments. Proficient in using various customer service software programs and offers strong knowledge of customer service best practices. Highly organized, reliable and attentive to customer needs. Hardworking and passionate job seeker with strong organizational skills eager to secure Customer Service position. Ready to help team achieve company goals.

Customer service professional with extensive experience at Walmart, specializing in client engagement and transaction management. Demonstrated success in creating safe environments and upholding cleanliness standards. Proficient in CRM software, delivering exceptional service and ensuring high customer satisfaction. Focused on building positive relationships and improving team performance.

Customer Service Associate skilled in client assistance and complaint resolution. Utilized strong communication and POS system expertise to enhance customer satisfaction and streamline operations. Focused on delivering exceptional shopping experiences through effective problem-solving and teamwork.

Experienced customer service professional with over a year at Publix. Demonstrated dedication and commitment as an Honor and AP student. Proven track record of responsibility through babysitting and pet sitting. Currently pursuing a major in neuropsychology at UCF, eager to apply knowledge and skills in a professional setting.

Sonnie Freeman

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Customer Service Associate

Crew Member

Assistant Teacher

Bakery Clerk

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GED - Architectural Engineering

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Crew Member

Assistant Teacher

Bakery Clerk

Customer Service Associate

GED - Architectural Engineering

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