Summary
Overview
Work History
Education
Skills
Timeline
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Sonny Conrad

Des Moines,IA

Summary

Results-driven university student with a background in multimedia production, event management, and customer service. Experienced in operating video boards, designing promotional materials, and assisting with editing tasks, showcasing a blend of technical skills and creative flair. Proficient in Microsoft Office suite and multimedia software, with a keen eye for detail and a passion for delivering high-quality content. Demonstrated ability to collaborate effectively with teams, manage multiple projects, and meet deadlines in fast-paced environments. Proven track record of providing exceptional support in various roles, including teaching assistant, online grocer, and hotel clerk.

Overview

5
5
years of professional experience

Work History

Digital Associate

Wal-Mart
05.2023 - Current
  • Utilized Walmart's online ordering platform to efficiently manage customer orders and preferences, demonstrating proficiency in using technology to facilitate transactions and enhance customer experience.
  • Operated handheld devices and computer systems to track inventory, update product availability, and ensure accurate order fulfillment, showcasing strong technical skills and adaptability in working with various digital tools.
  • Collaborated with team members to coordinate pickup and delivery schedules, leveraging communication technologies to ensure seamless customer service and timely order processing.

Teaching Assistant

Clarke Community High School
09.2022 - 12.2023
  • Collaborated with faculty members to coordinate course materials and align teaching objectives with curriculum standards.
  • Developed lesson plans and lecture materials to facilitate classroom discussions and enhance student understanding of historical events and concepts.
  • Delivered lectures to large groups of students.
  • Graded student assignments and provided constructive feedback to support their learning and academic growth.

Hotel Front Desk Clerk

Cobblestone Inn & Suites
08.2020 - 07.2022
  • Utilized hotel management software systems to efficiently manage guest reservations, check-ins, and check-outs, demonstrating proficiency in using technology to streamline administrative processes and enhance customer service.
  • Operated computerized systems for processing payments, managing room assignments, and generating reports, showcasing strong technical skills and adaptability in working with hospitality-specific software applications.
  • Supervised a team of housekeeping staff, overseeing daily operations and ensuring efficient room turnover and cleanliness standards were maintained, demonstrating leadership skills and ability to delegate tasks effectively.

Multimedia Production Assistant

Ord Junior Senior High School
08.2019 - 05.2020
  • Operated video board during high school sports events, managing live feeds, graphics, and advertisements.
  • Produced engaging visual content, including animations, graphics, and promotional materials, to enhance spectator experience and promote school events.
  • Designed logos, posters, banners, and other branding materials for school events and initiatives.

Education

Bachelor of Arts - Digital Media Production

Drake University
Des Moines, IA
05.2027

Skills

  • Communication Skills
  • Teamwork and Collaboration
  • Problem-Solving
  • Adaptability
  • Time Management
  • Attention to Detail
  • Organizational Skills
  • Technical Skills (including proficiency in Microsoft Office suite)
  • Digital Literacy
  • Multitasking
  • Presentation Skills

Timeline

Digital Associate

Wal-Mart
05.2023 - Current

Teaching Assistant

Clarke Community High School
09.2022 - 12.2023

Hotel Front Desk Clerk

Cobblestone Inn & Suites
08.2020 - 07.2022

Multimedia Production Assistant

Ord Junior Senior High School
08.2019 - 05.2020

Bachelor of Arts - Digital Media Production

Drake University

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Sonny Conrad