Tejasvi Patel
Daphne,Alabama
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills
Overview
13
13
years of professional experience
Work History
Digital Associate
Walmart
01.2023 - Current
- Online customer order Fulfillment by order picking and packing
- Maintaining Customer Service And Attention To Detail (Including Communication With Customer About Items Not Found, Substitutions Made, Lost Items And Items Not Received, Etc.)
- Strong Communication With Coaches, Team Leads, And Fellow Associates (Including Building And Maintaining Balance, Support, Efficiency And Structure Throughout The Load items into customers' vehicles
- Make product substitutions
- Consult with customers to ensure satisfaction
- Follow up on out-of-stock merchandise
- Support company goals for the pickup department
- Meet customer expectations for customer service
- Meet customer timelines for picking and dispensing orders.
Front Office Manager
Microtel Inn & Suites
02.2014 - 12.2023
- Managed front desk tasks for an 89-room Hotel
- Prepared the weekly schedule, and handled all customer concerns pleasantly and professionally
- Supervised a staff of 8 guest service employees
- Ensured all employees were properly trained, and knowledgeable and provided excellent guest service
- Adjust room rates to maximize revenue per available room
- Performed front desk duties including guest registrations, blocking rooms, and booking new reservations
- Adjust room rates to maximize revenue per available room
- Answered phones, booked reservations, and responded to emails and electronic reservations
- Guaranteed guests a full hospitable service that would entice them to visit the hotel again.
01.2011 - 02.2014
- Greets and serves guests, prepares food, maintains food safety and sanitation standards, and handles or processes paperwork
Education
IT Diploma -
South Gujarat University
Surat, IndiaSkills
- Bilingual
- Customer service
- Team management
- Problem solving strength
- Calm under stress
- Highly motivated
- Skilled multi-tasker
- Time management
- Computer literacy
- Communication skills
- Microsoft word
- Microsoft excel
Timeline
Digital Associate
Walmart
01.2023 - Current
Front Office Manager
Microtel Inn & Suites
02.2014 - 12.2023
01.2011 - 02.2014
IT Diploma -
South Gujarat University