Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Sonny Hoekstra

Munster,IN

Summary

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Experienced with managing daily store operations, ensuring cleanliness, and providing customer service. Utilizes effective cash handling and inventory management techniques to maintain workflow—knowledge of creating a welcoming and organized shopping environment.

Overview

3
3
years of professional experience

Work History

Coach

EVP Volleyball
05.2021 - 08.2024
  • Managed schedules, ensuring efficient use of time and resources.
  • Facilitated open communication between players, parents, and staff members, ensuring that all concerns were addressed.

Clerk

The Sweet Tooth
12.2021 - 03.2023
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Regularly updated knowledge of new products, trends, and dietary restrictions to better serve customer needs and preferences.

Education

BBA - Marketing

Valparaiso University
Valparaiso, IN
05-2027

Skills

  • Effective communication
  • Group leadership
  • Personable and friendly
  • Building relationships
  • Customer service
  • Cleaning and sanitizing

Accomplishments

  • D1 track athlete for the Valparaiso University.

Timeline

Clerk

The Sweet Tooth
12.2021 - 03.2023

Coach

EVP Volleyball
05.2021 - 08.2024

BBA - Marketing

Valparaiso University
Sonny Hoekstra